University Health Network

Healthcare

ClinicalOperations,ShiftManager

$103–153k Toronto, Ontario, Canada FULL TIME
The Brief

“Clinical Operations, Shift Manager at University Health Network. Skills: Process management, Cross-functional coordination, Vendor/stakeholder management, Operational metrics, Resource planning, Continuous improvement. Manage patient flow and hospital capacity. Liaise with all units/areas to support hospital and nursing operations”

What You'll Achieve.

Support attainment of Hospital goals and objectives; Creating an environment that supports the Mission, Vision, Purpose, Principles, and Values of the Hospital

Industry & Context.

Healthcare
Problems you'll solve

Effective problem solving skills; Analytical skills; Demonstrated ability to make appropriate decisions; Exercise sound judgment; Use considerable initiative

Eligibility Requirements

Criminal Record Check may be required

What They're Looking For.

Must Have

Bachelor's degree program, Current certificate of competence with the College of Nurses of Ontario, Five (5) years of relevant experience, three (3) years of experience within an acute care setting, Basic Cardiac Life Support (B. C. L. S. ) program, Level II: Basic Rescuer certification, Demonstrated leadership experience, Willingness and ability to make effective decisions with regards to operations, after considering existing protocols and the current situation, Demonstrated commitment to learning, continuing education, and implementing positive changes, Excellent verbal/written communication, interpersonal, and negotiating skills, Effective time management and organizational skills, with the ability to organize work and set priorities, Effective problem solving and analytical skills, based upon a broad general knowledge of the Hospital, Knowledge of professional standards and Quality Assurance guidelines (College of Nurses of Ontario), Knowledge of legislation provisions, e. g. , Employment Standards Act, Substitutes Decision Act, Social Contract Act, Human Rights legislation, etc. , which impact the work performed, Knowledge of team dynamics, with the ability to work effectively as a team leader and team member, Demonstrated ability to make appropriate decisions, exercise sound judgment, and use considerable initiative, Ability to work independently and function effectively in a constantly changing work environment, Ability to be flexible and adapt to change quickly and effectively

Nice to Have

Master's degree, Two (2) years progressive administrative experience in a nursing setting, Critical Care experience, Experience working in a unionized environment, Membership in a specialty-related organization

What You'll Do.

Manage patient flow and hospital capacity

Liaise with all units/areas to support hospital and nursing operations

Assign and direct clinical and non-clinical staff

Ensure appropriate delivery of care

Act as a consultant to internal/external health care professionals

Act as a consultant to family/community members

Maintain professional development of self

Facilitate professional development of staff

Ensure staff complies with quality improvement programs

Ensure staff complies with other quality initiatives

Act as site commander for emergent issues

Perform cross-functional duties

Perform other duties as assigned

How You'll Work.

Team & Collaboration

Liaise with all units/areas to support hospital and nursing operations; Act as a consultant to internal/external health care professionals within/outside the Hospital setting; Act as a consultant to family/community members; Work effectively as a team leader; Work effectively as a team member

Communication Scope

Excellent verbal/written communication; Interpersonal skills; Negotiating skills

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