Clinical Operations Manager
Healthcare
ClinicalOperationsManager
“Clinical Operations Manager at Clinical Operations Manager. Skills: Operational oversight, Clinical services oversight, Quality improvement, Stakeholder management. Lead operational and clinical components of service delivery. Coordinate with clinical care teams and administrative functions”
What You'll Achieve.
Ensure efficient and effective service delivery; Ensure timely access to care; Maintain quality clinical delivery; Promote continuity of care for patients; Optimize program outcomes; Optimize staff performance; Drive results aligned with organization’s goals; Ensure safety, functionality, and compliance; Optimize capacity and access to care; Align with financial performance expectations; Improve operational efficiency; Maintain quality of care; Ensure delivery of high-quality clinical care; Ensure a safe therapeutic environment; Reduce risk; Enhance patient care; Ensure integrated patient care; Ensure high-quality patient care; Ensure seamless patient care; Implement quality improvement
Industry & Context.
Problem-solving activities
Call schedule participation, Respond onsite to urgent issues, Respond to emergencies, Coverage of critical staffing gaps, Nights, weekends, and holidays
What They're Looking For.
Must Have
Minimum of four (4) years of clinical experience, Minimum of two (2) years of supervisory experience
Nice to Have
Ability to supervise direct care staff towards licensure is preferred, Minimum of two (2) years of supervisory experience is strongly preferred, Additional experience in substance use disorder treatment services is preferred
What You'll Do.
Lead operational and clinical components of service delivery
Coordinate with clinical care teams and administrative functions
Ensure timely access to care
Maintain quality clinical delivery
Promote continuity of care for patients
and problem-solve activities
Foster community relationships
Protect the organization’s reputation
Develop and nurture relationships with stakeholders
Coordinate communication and collaboration across teams
Optimize program outcomes
Optimize staff performance
Drive results aligned with organization’s goals
Oversee daily program operations
Ensure efficient and effective service delivery
Manage workforce functions
Maintain accountability for team performance
Ensure adherence to organizational standards
Oversee physical plant/environment of care
Develop and maintain relationships with external vendors
Support operational needs across programs
Monitor patient census and referral trends
Optimize capacity and access to care
Participate in a call schedule
Respond onsite to urgent issues
Respond to emergencies
Cover critical staffing gaps
Manage departmental budgets
Manage staffing models
Align with patient demand
Align with financial performance expectations
Participate in the annual budgeting process
Monitor ongoing financial performance
Identify opportunities to improve operational efficiency
Maintain quality of care
Ensure delivery of high-quality clinical care
Ensure alignment with organizational standards
Ensure alignment with evidence-based treatment protocols
Ensure alignment with individual patient needs
Provide or oversee clinical supervision
Support staff development
Increase clinical independence
Provide clinical oversight of patient safety
Ensure ongoing risk assessment
Ensure supervision practices
Ensure implementation of safety protocols
Ensure a safe therapeutic environment
Monitor safety incidents
Implement improvements to reduce risk
Support staff in crisis management
Coordinate with emergency services
Ensure multidisciplinary collaboration
Ensure consistent and effective treatment team meetings
Be visibly and consistently present in care settings
Round with staff and patients
Conduct real-time observation
Drive clinical quality
Drive continuous improvement
Review and audit electronic health records
Ensure compliance with documentation standards
Collaborate with providers
Collaborate with other treatment team members
Support integrated patient care
Support training of clinical staff
Support ongoing professional development of clinical staff
Provide direct patient care
Provide therapeutic services to patients
Complete ASAM dimensional assessments
Oversee recruitment of intern candidates
Oversee coordination of intern candidates
Foster cross-disciplinary collaboration
Ensure integrated patient care
Ensure high-quality patient care
Ensure seamless patient care
Implement quality improvement
How You'll Work.
Team & Collaboration
Cross-functional teams; Internal stakeholders; External stakeholders; Treatment team meetings; Multidisciplinary collaboration; Cross-disciplinary collaboration
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