Dreem Health
Healthcare
ClinicalOperationsDirector
Neural analysis suggests this role is
optimal for Director candidates.
“Clinical Operations Director at Dreem Health. Skills: Clinical operations, Operational infrastructure, Care coordination, Patient experience. Lead operational infrastructure. Oversee day-to-day clinical operations”
What You'll Achieve.
Scale operational engine; Strengthen what works; Improve what does not; Build operational infrastructure; Support significant growth; Maintain exceptional patient outcomes; Maintain provider satisfaction; Maintain financial performance; Support increasing patient volume
Industry & Context.
Data-driven decision-making; Operational improvements
Reside on East Coast
What They're Looking For.
Must Have
10+ years clinical operations experience, 3-5 years senior leadership experience, Experience leading clinical operations multi-state, Experience managing operational teams 50+, Experience managing operational budgets, Analytical capabilities, Experience partnering cross-functionally, Ability to thrive fast-paced environments
Nice to Have
Experience in telehealth, Experience in digital health, Experience in ambulatory care, Experience in virtual care, Experience in healthcare services, Experience supporting rapid-growth businesses, Advanced degree preferred
What You'll Do.
Lead operational infrastructure
Oversee day-to-day clinical operations
Ensure clinical protocols operationalized
Develop provider capacity planning models
Optimize provider staffing models
Partner on clinical workforce planning
Lead care coordination teams
Oversee care coordination operations
Establish operational standards
Manage performance metrics
Identify workflow inefficiencies
Develop repeatable processes
Ensure seamless collaboration
Own conversion funnel
Define experience metrics
Track experience metrics
Drive continuous improvement
Lead cross-functional analysis
Investigate conversion gaps
How You'll Work.
Team & Collaboration
Partnering with Medical Directors; Partnering with Legal & Compliance; Partnering with Managed Care Contracting; Partnering with Revenue Cycle Management; Partnering with Product; Partnering with Technology; Partnering with Finance; Cross-functional partnership; Cross-functional analysis
Communication Scope
Effective communication
Full Job Description
About Dreem Health, by Sunrise Dreem Health is America’s leading digital sleep clinic. Powered by Sunrise’s technology, Dreem Health makes sleep care simple — replacing long waits and in-lab sleep studies with home-based testing, expert telehealth visits, and personalized treatment plans that are easy for patients to follow. We’re fixing the broken sleep care journey and helping more people get the care they need — from home, on their schedule. About Sunrise Group Sleep is one of healthcare’s biggest blind spots. Access is slow, confusing and uneven, and millions of people who need help never get it. Sunrise exists to change that. Born from pioneering research on mandibular jaw movement, we built a chin-based sleep test that reinvented how sleep disorders can be diagnosed from home. That breakthrough has evolved into a full sleep-health platform: advanced diagnostic and treatment technology paired with clinical care delivered directly to patients’ homes through Dreem Health in all 50 U. S. states. Across the U. S. and Europe, our 100+ clinicians, engineers and operators share one mission: make high-quality sleep care accessible to everyone. Backed by more than $50M, we’re taking on one of healthcare’s biggest challenges: the 1+ billion people worldwide who still can’t get the sleep care they need. Ideally, the candidate chosen for this opportunity will reside on the East Coast of the US. Your Opportunity We are seeking a Clinical Operations Director to lead and scale the operational engine behind our rapidly growing clinical business. Reporting directly to the Chief Operating Officer, this executive leader will own the quality, efficiency, scalability, and financial performance of clinical operations across the organization. This is not a build-from-scratch role—it is a scale-and-optimize leadership opportunity focused on strengthening what works, improving what does not, and building the operational infrastructure required to support significant growth over the nex
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