Clinical Office Assistant
Healthcare
ClinicalOfficeAssistant
“Clinical Office Assistant at Clinical Office Assistant. Skills: Scheduling, Customer service, Administrative support, Data management. Greet patients and visitors. Collect insurance co-payments”
Industry & Context.
Resolve problems appropriately; Triage clinical calls
Ability to sit, walk, stand, bend, and lift frequently, Ability to occasionally lift items weighing up to 20 lbs, Functional speech, Functional vision, Functional hearing
What They're Looking For.
Must Have
1 year of experience in performing scheduling, 1 year of experience in customer service, 1 year of experience in administrative/clerical support duties, Ability to multi-task, Ability to route calls, Ability to greet patients, Ability to maintain a schedule of appointments/meetings, Ability to operate standard office equipment, Ability to sit, walk, stand, bend, and lift frequently, Ability to occasionally lift items weighing up to 20 lbs, Functional speech, Functional vision, Functional hearing
Nice to Have
Potential to increase hours as clinic grows
What You'll Do.
Greet patients and visitors
Collect insurance co-payments
Respond to routine requests for information
Schedule and maintain calendar of appointments
Coordinate administrative aspects for meetings
Select site locations
Arrange audio-visual equipment
Prepare meeting documents
Enter information into computer system
Coordinate patient appointments with other areas
Coordinate patient appointments with physician offices
Answer telephone calls
Screen telephone calls
Triage clinical calls
Resolve problems appropriately
Assemble patient medical records
Copy patient medical records
Release patient medical records
Work with Medical Records Department
Generate basic reports
Modify existing reports
Update existing reports
Operate office equipment
Maintain office equipment
Order office supplies
Track need for re-authorizations
Follow up on re-authorizations
Process patient registration
Obtain required information
Process billing forms
Process reimbursement forms
Process department records
Perform simple calculations
Gather data for reports
Organize data for reports
Compile data for reports
Gather data for meetings
Organize data for meetings
Compile data for meetings
How You'll Work.
Team & Collaboration
Coordinate with other areas; Coordinate with physician offices; Work with Medical Records Department
Communication Scope
Verbal communication; Written communication
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