Creative Testing Solutions
ClinicalLabAssistantII
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Clinical Lab Assistant II at Creative Testing Solutions. Skills: Record keeping, Specimen preparation, Sample handling, Inventory management, Data entry, Customer service, Compliance, Communication. Performs all assigned duties in compliance with internal SOPs and external regulations. Maintains acceptable attendance and punctuality”
What You'll Achieve.
Ensure timely and quality test results; Ensure quality customer service; Ensure donor, patient and employee confidentiality; Ensure that appropriate Quality Assurance processes are in place
Industry & Context.
problem-solving skills; Resolves routine recommends corrective action to management or nonroutine issues; Investigates and resolves all shipping, receipt and labeling exceptions
Physical demands: Sitting, Standing, Handling, Finger Dexterity, Pinching, Lifting to 40 pounds, Walking, Climbing, bending, squatting, reaching above shoulders, reaching waist to shoulder, reaching knee to waist, reaching floor to knee, grasping items, pinching, lifting/carrying/moving items up to 40 pounds, handling, finger dexterity, driving, push/pull up to 40 pounds, Travel: <5%, Pre-employment drug test required
What They're Looking For.
Must Have
High School diploma or equivalent required, Valid in-state driver’s license, where applicable, required, Demonstrated competency in all CLA and II tasks
Nice to Have
Trainer Certification is preferred, but required for CLA IVs in Plasma Services
What You'll Do.
Performs all assigned duties in compliance with internal SOPs and external regulations
Maintains acceptable attendance and punctuality
Assures quality customer service
Maintains accurate records and documentation
patient and employee confidentiality
Prepares and maintains inventory
Packs and ships supplies and/or specimens
Maintains the cleanliness of equipment and work areas
Assists in processing bio-waste
Performs receipt and preparation of samples
Unpacks samples received from internal and external customers
Accessions samples received for testing
Identifies unacceptable or missing samples
Reports all discrepancies to the supervisor and assists with resolution
Orders laboratory reagents and supplies
Performs sample receipt
Assists with equipment maintenance
Communicates pertinent information to customers
Resolves routine recommends corrective action to management or nonroutine issues
Investigates and resolves all shipping
receipt and labeling exceptions and reports to management as appropriate
Oversees inventory of supplies and reagents
Assists with management of data entry
Participates in performance improvement teams and training programs
May assist with coordination of workflow
and mentoring of support staff
Assists in the deviation management process
Performs preventative maintenance on equipment and maintains accurate records
Communicates with customers
and couriers to ensure quality service
Ensures that appropriate Quality Assurance processes are in place
Participates in Quality Improvement Teams
How You'll Work.
Team & Collaboration
Works with other team members to ensure timely and quality test results; Communicates pertinent information to customers, as directed; Communicates with customers, vendors, and couriers to ensure quality service; Ability to work in a team environment and participate as an active team member; May assist with coordination of workflow, training, and mentoring of support staff, as required
Communication Scope
Effective oral and written communication skills; Ability to understand, follow, and give precise written and verbal instructions
Process & Methodology
Ability to establish priorities and follow through on projects, Able to organize, prioritize, and execute a variable workload and multiple priorities
Full Job Description
# **Job Description Summary** Under direct supervision, a Clinical Laboratory Assistant (CLA) performs a variety of record keeping duties and prepares routine specimens and performs ancillary tasks to support testing. Unpacks and records samples shipped in accordance with regulations and guidelines. Works with other team members to ensure timely and quality test results. **Job Description** **PRIMARY DUTIES AND RESPONSIBILITIES:** _Duties and responsibilities regularly performed by and assigned to CLA levels I, II, III, and IV:_ * Performs all assigned duties in compliance with internal SOPs and external regulations. Brings compliance issues to the attention of management. * Maintains acceptable attendance and punctuality per the absence policy. * Assures quality customer service to all customers * Maintains accurate records and documentation. Performs data entry. Ensures donor, patient and employee confidentiality. * Prepares and maintains inventory. * Packs and ships supplies and/or specimens. * Maintains the cleanliness of equipment and work areas. * Assists in processing bio-waste, specimens, and micro-plates. * Performs receipt and preparation of samples, as directed. * Performs all other duties, at the discretion of management, as assigned. _Additional duties and responsibilities regularly performed by and assigned to CLA levels II, III, and IV:_ * Unpacks samples received from internal and external customers. * Accessions samples received for testing. Identifies unacceptable or missing samples, labels, or paperwork. Reports all discrepancies to the supervisor and assists with resolution. * Orders laboratory reagents and supplies. * Performs sample receipt, accessioning, handling, and disposition. * Assists with equipment maintenance. * Communicates pertinent information to customers, as directed. _Additional duties and responsibilities regularly performed by and assigned to CLA levels III and IV:_ * Resolves routine problems; recommends corrective action to m
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