Beckman Coulter Diagnostics
Healthcare
ClinicalITTechnicalSupportSpecialist
Neural analysis suggests this role is
optimal for Mid candidates.
“Clinical IT Technical Support Specialist at Beckman Coulter Diagnostics. Skills: advanced technical support, solving complex customer challenges, optimizing digital integration. Serve as the primary point of contact for high-level technical and clinical IT escalations across Europe. Provide expert on-site support to resolve complex issues related to clinical systems, software integrations, and connectivity with hospital IT infrastructure”
What You'll Achieve.
ensure the highest level of clinical IT excellence across Europe; achieve reliable, compliant, and efficient system performance; enhance patient care through technology; improve team efficiency; optimize processes; enhance customer satisfaction
Industry & Context.
solving complex customer challenges; analyze, diagnose, and resolve recurring technical challenges; root cause analysis; Excellent problem-solving and analytical skills
Travel required for about 75% across EMEA
What They're Looking For.
Must Have
Proven experience (3+ years) in clinical IT support, hospital systems integration, or medical device connectivity, understanding of networking, data security and healthcare IT environments, Excellent problem-solving and analytical skills with a proactive, customer-oriented approach, Fluent in English
Nice to Have
additional European languages are a plus
What You'll Do.
Serve as the primary point of contact for high-level technical and clinical IT escalations across Europe
Provide expert on-site support to resolve complex issues related to clinical systems
software integrations
and connectivity with hospital IT infrastructure
and resolve recurring technical challenges ensuring effective communication and alignment between customers
field service engineers
and global support teams
Drive initiatives to improve team efficiency
and enhance customer satisfaction
Participate in root cause analysis and implement preventive actions for critical incidents
deliver technical training and mentoring to regional support teams to strengthen overall expertise
Contribute to documentation
and knowledge sharing within the European service organization
How You'll Work.
Team & Collaboration
alignment between customers, field service engineers, and global support teams; mentoring to regional support teams; knowledge sharing within the European service organization
Communication Scope
effective communication
Full Job Description
Wondering what’s within **Beckman Coulter Diagnostics**? Take a closer look. At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful. Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges. The **Clinical IT Technical Support Specialist** will ensure the highest level of clinical IT excellence across Europe by delivering advanced technical support, solving complex customer challenges, and optimizing digital integration within healthcare environments. The Clinical IT Specialist acts as the bridge between clinical workflows and technology, empowering teams, and customers to achieve reliable, compliant, and efficient system performance. As main goals he/she will drive innovation, collaboration, and operational efficiency that enhance patient care through technology. _**In this remote role , you will have the opportunity to: **_ • Serve as the primary point of contact for high-level technical and clinical IT escalations across Europe. • Provide expert on-site support to resolve complex issues related to clinical systems, software integrations, and connectivity with hospital IT infrastructure. • Provide to analyze, diagnose, and resolve recurring technical challenges ensuring effective communication and alignment between customers, field service engineers, and global support teams. • Drive initiatives to improve t
Applying for this Clinical IT Technical Support Specialist role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Beckman Coulter Diagnostics?
Real rants from real employees. Read before you apply.