ClinicalIntakeCoordinator

_**Job Description:**_ Easterseals NH is seeking a Clinical Intake Coordinator to lead and strengthen our growing behavioral health team! The Clinical Intake Coordinator manages the intake process for new and returning behavioral health clients, ensuring timely access to care and a smooth onboarding experience. This role gathers comprehensive assessment information in advance of appointments to improve clinician efficiency, supports value-based care initiatives, and performs medical assistant duties to assist our multi - program Behavioral Health practice. **Qualifications:** * High school diploma or equivalent required * Minimum of one certificate – Medical Assistant or Emergency Medical Technician * Minimum of two (2) years working in Medical Assistant or EMT role * Experience in behavioral health intake, care coordination, or medical assisting preferred * Proficiency with EHR systems and insurance verification processes * Comfortable working with diverse client populations, including veterans and military families, those experiencing mental health or substance use challenges or with intellectual disabilities * Excellent communication, organizational and customer service skills * Ability to manage competing priorities with a high degree of professionalism and discretion * Critical thinking and problem-solving skills * Experience supporting providers with complex schedules across multidisciplinary teams * Familiarity with trauma informed care * Valid driver’s license and reliable transportation **Essential Responsibilities:** * Coordinate intake and engagement of new and returning clients, with a focus on converting inquiries into scheduled appointments. * Utilize EHR - Aura Call Center to document inquiries and manage follow-up to support access to care. * Demonstrate skills in maintaining organized documentation and providing timely and accurate status reports on client engagement and service activity. * Collect and organize all required intake documents (forms,