ClinicalDeploymentConsultant(Mid-America)

## **We are the people who give possibilities purpose** BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. # Job Description **O verall responsibilities:** The overall responsibilities of the implementation Clinical Consultant include: * Demonstrates knowledge and understanding of relevant clinical operations, products, services, and competitive background products. * Provides clinical leadership to BD customers in the implementation of interoperability and connectivity products. * Interacts and supports Project Manager to ensure timely and productive implementations. * Collaborates with hospital clinicians and EMR vendor to facilitate clinical workflows and participate in the development of policies and procedures. * Reviews and facilitates customer awareness of common HL7 error codes. * Escalates issues to clinical and technical SME when appropriate. * Provides follow up to customers, according to department guidelines/criteria, for the purpose of system assessment, customer satisfaction, problem solving, and evaluation of the BD product/solutions. * Develops recommendations to assure that customers experience the full benefit and capabilities of solutions implemented. * Ability to function in a highly regulated industry. **Skills, Duties and Tasks particular to the job :** * Facilitation of conference calls and customer meetings for BD Infusion product implementations. * Establish rapport with customers that is conducive to long term business relationships. * Provide team support and product information on Infusion products as assigned by manager. * Supports mentoring of team members to ensure product and process compet