Optimal Care
Healthcare
ClinicalCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Clinical Coordinator at Optimal Care. Skills: Patient care coordination, Geriatric care, Healthcare navigation. Follow through on all provider orders. Coordinate home healthcare, hospice services, pharmacy delivery, portable”
Industry & Context.
Problem-solving; Troubleshooting barriers
Reliable transportation, Valid automobile insurance
What They're Looking For.
Must Have
High school diploma or GED, CENA certification, MA certification, or equivalent work experience, Minimum 1 year of experience in medical field or medical office setting, Grasp of medical terminology, Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), Reliable transportation with valid automobile insurance
Nice to Have
Associate's degree, Experience with geriatric population and/or caregivers, Previous experience in care coordination or medical office management
What You'll Do.
Follow through on all provider orders
Coordinate home healthcare
Manage diagnostic test ordering and results
Verify accuracy of diagnostic test results
Communicate diagnostic findings
Connect patients with social services
Ensure seamless collaboration between providers
Conduct new patient intake interviews
Set clear program expectations
Answer multi-line phones
Communicate information to providers promptly
Communicate daily with patients and families about care
Serve as a resource about available health and
Work creatively to overcome communication barriers common in
organized patient medical records and filing
Receive and review patient correspondence
Determine appropriate action for patient correspondence
Document all activities according to compliance requirements
Verify and accurately record diagnostic test results
Ensure confidentiality of all patient and employee information
Schedule appointments
Manage provider calendars efficiently
Accept and resolve patient and family complaints
Treat all patients and caregivers with respect
Demonstrate understanding of unique needs of elderly patients
Show active participation in patient safety initiatives
Assist in orientation of new employees
Serve as a resource person for new employees
Provide backup support for other clerical positions
Identify opportunities for process improvement
Communicate opportunities for process improvement
Report mandated reporting situations to proper state agencies
Maintain compliance with all agency policies and procedures
How You'll Work.
Team & Collaboration
Collaborate with physicians; Collaborate with home health agencies; Collaborate with hospices; Collaborate with pharmacies; Collaborate with other medical partners; Collaborate with healthcare team
Communication Scope
Patient communication; Caregiver communication; Provider communication; Verbal communication; Written communication
Full Job Description
Optimal Care is where your dedication meets a rewarding career. As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care. We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care. What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work. Exceptional Benefits: Minimum of 3 Weeks Paid Time Off (PTO) Company Vehicle Program for field roles Medical, Dental, and Vision Insurance HSA and FSA options including Dependent Care Company paid Short Term Disability Company paid Life Insurance 401(k) with Employer Match Mileage Reimbursement Pet Insurance ID and Fraud Protection And more... About the Role Be the vital link between physicians and the patients who depend on them. As a Physician Services Clinical Coordinator, you'll ensure that elderly patients receive seamless, coordinated care by managing provider orders, coordinating services, and serving as a knowledgeable resource for patients, caregivers, and healthcare partners. This role is perfect for someone who thrives on problem-solving, excels at coordination, and finds deep satisfaction in helping elderly patients navigate complex healthcare needs. You'll work with a geriatric population, requiring patience, creativity, and excellent communication skills to overcome barriers like hearing loss and cognitive impairment. What You'll Do Coordinate P
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