NYC Criminal Justice Agency
Criminal Justice
ClinicalCaseManagerII-ICM
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Clinical Case Manager II - ICM at NYC Criminal Justice Agency. Skills: Case management, Clinical skills, Client advocacy. Conduct comprehensive intake and needs assessments. Provide trauma-informed, person-centered clinical case management”
What You'll Achieve.
Promote stability; Promote recovery; Promote court compliance; Ensure continuity of care
Industry & Context.
Travel within 5 boroughs, Weekend shifts, Night shifts, Flex hours required
What They're Looking For.
Must Have
MSW or relevant master's degree, 2 years of related case management experience, LMSW, LMHC, or LCAT licensure required
Nice to Have
Knowledge of NYC Court Operations
What You'll Do.
Conduct comprehensive intake and needs assessments
Provide trauma-informed
person-centered clinical case management
Develop and implement individualized service plans
Support participants in navigating complex systems
Maintain regular contact with participants
Provide supportive counseling
Encourage client growth and readiness for change
Prepare and present written progress reports
Coordinate with defense attorneys
Coordinate with service providers
Coordinate with community partners
Maintain accurate and timely documentation
Participate in ongoing training
Participate in reflective supervision
Participate in team meetings
How You'll Work.
Team & Collaboration
Multidisciplinary team; Community partners; Defense attorneys; Service providers
Communication Scope
Progress reports
Full Job Description
CLINICAL CASE MANAGER II - ICM INTENSIVE CASE MANAGEMENT QUEENS SUPERVISED RELEASE PROGRAM Posted: 12/11/2025 ABOUT CJA The New York City Criminal Justice Agency (CJA) is a not-for-profit service and research organization that operates in partnership with the New York City Mayor’s Office of Criminal Justice. CJA is the City’s main pretrial services agency, combining operations, pilot projects, and research under one roof. CJA utilizes procedural justice practices to provide pretrial services to over 100,000 persons arrested annually in New York City. Information collected about these arrestees and subsequent case processing is maintained in the agency’s internal and externally shared database systems, which are used to conduct descriptive and evaluation research on arrestee characteristics, case processing and court outcomes, and on issues and potential reforms to criminal justice policy in New York City. CJA’s programs operate in the criminal courts and detention facilities 24 hours a day seven days a week within the 5 boroughs of NYC, employing over 300 employees, citywide. PROGRAM SUMMARY CJA operates a Supervised Release Program in Queens Criminal Court. The program, which operates during the day and night court in Queens, screens targeted defendants for release at criminal court arraignment, subject to specific conditions including maintaining face-to-face and telephone contact with the program, participating in an assessment process to identify needs such as substance use and mental health, and agreeing to program monitoring of court appearances and re-arrests. This is a great opportunity for a dynamic, knowledgeable individual, experienced in dealing with high-needs populations such as those with mental health diagnoses, at-risk youth, and others with social, emotional, or developmental challenges, who have criminal court involvement. This position will work with participants aged 16 and older. POSITION SUMMARY Reporting to the Clinical Supervisor ICM and u
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