Vynca
Enhanced Care Management
ClinicalCaseManager
Neural analysis suggests this role is
optimal for Entry candidates.
“Clinical Case Manager at Vynca. Skills: Clinical Case Management, Client Care Planning, Resource Linkage, Advocacy, EMR Documentation. Serve as the client’s primary point of contact. Work with all client providers to ensure agreement on client needs and care”
What You'll Achieve.
Promote wellness, recovery, independence, resilience, and member empowerment; Ensure access to appropriate services; Maximize member benefit; Complete outcome measures within the timeframes established by the individual care plans; Ensure program compliance
Industry & Context.
Facilitates member access to care in a timely and cost-effective manner; Connect clients to other social services and supports that are needed
Remote work, Must be vaccinated against influenza, Identity and work eligibility verification using E-Verify upon hire
What They're Looking For.
Must Have
Active, unrestricted LCSW, LMFT, or LPCC license in California required, 1+ year of experience as a care manager, care navigator, or community health worker supporting vulnerable populations, General computer skills, Working knowledge of Google Workspace, MS Office, and the internet, Willing and able to work Monday-Friday 8:30am-5:00pm Pacific Time, with the possibility of evenings and weekends, Vaccination against influenza
Nice to Have
Bilingual (English/Spanish)
What You'll Do.
Serve as the client’s primary point of contact, Work with all client providers to ensure agreement on client needs and care, Manage client cases, Coordinate health care benefits, Provide education, Facilitate member access to care in a timely and cost-effective manner, Collaborate and communicate with the client’s caregivers/family support persons, other providers, and others in the Care Team, Assess member needs in the areas of physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and referral and linkage to community-based services and supports, Oversee the development of the client care plans and goal settings, Offer services where the member resides, seeks care, or finds most easily accessible, including office-based, telehealth, or field-based services, Connect clients to other social services and supports that are needed, Advocate on behalf of the client with health care professionals (e.
PCP, etc.), Utilize evidence-based practices, such as Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles, Conduct outreach and engagement activities in order to facilitate linkage to the ECM program, Log activity in the Client Relationship Management (CRM) system, Evaluate client’s progress and update SMART goals, Provide mental health promotion, Arrange transportation (e.
, ACCESS), Complete all documentation, including outcome measures within the timeframes established by the individual care plans, Maintain up-to-date patient health records in the Electronic Medical Record (EMR) system and other business systems, Complete monthly reporting to ensure program compliance, Attend training as assigned.
How You'll Work.
Team & Collaboration
Works with all client providers such as doctors, specialists, pharmacists, social services providers, and others; Collaborates and communicates with the client’s caregivers/family support persons, other providers, and others in the Care Team
Communication Scope
Excellent oral and written communication skills
Process & Methodology
Oversees the development of the client care plans and goal settings, Evaluate client’s progress and update SMART goals
Full Job Description
Join the dynamic journey at Vynca, where we're passionate about transforming care for individuals with complex needs. We’re more than just a team; we're a close-knit community. Our shared commitment to caring for each other and those we serve is what sets us apart. Guided by our unwavering core values: Excellence, Compassion, Curiosity, and Integrity, we forge paths of success together. Join us in this transformative movement where you can contribute to making a profound difference every day. At Vynca, our mission is to provide comprehensive care for more quality days at home. ABOUT THE JOB We're seeking an exceptional remote Clinical Case Manager (internal title: Clinical Lead Care Manager (CLCM)) to join our team. Under the direction of the ECM Clinical Manager, the CLCM serves as the client’s primary point of contact and works with all their providers such as doctors, specialists, pharmacists, social services providers, and others to make sure everyone is in agreement about the client’s needs and care. The CLCM manages client cases, coordinates health care benefits, provides education and facilitates member access to care in a timely and cost-effective manner. The CLCM collaborates and communicates with the client’s caregivers/family support persons, other providers, and others in the Care Team to promote wellness, recovery, independence, resilience, and member empowerment, while ensuring access to appropriate services and maximizing member benefit. This is a critical role that we're looking to fill as soon as possible. WHAT YOU’LL DO Remote care management duties as described below: - Assess member needs in the areas of physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and referral and linkage to community-based services and supports - Oversees the development of the client care plans and goal settings - Offer services where the member resides, seeks care, or finds most easily accessib
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