Centerwell Senior Primary Care

Healthcare

ClinicalCareNurse(RN)

$25–25k Charlotte, North Carolina, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Clinical Care Nurse (RN) at Centerwell Senior Primary Care. Skills: Transitions of Care, Medicare Advantage Stars, Patient education, Clinical data analysis. Improve patient outcomes. Support safe Transitions of Care”

What You'll Achieve.

Improve patient outcomes; Reduce avoidable ED utilization; Drive Medicare Advantage Stars ratings; Drive quality performance; Prevent avoidable readmissions; Improve clinical performance; Improve patient engagement; Enhance patient health outcomes; Enhance patient satisfaction

Industry & Context.

Healthcare
Problems you'll solve

Data analysis skills; Clinical judgment

Eligibility Requirements

Must reside in designated market area, Valid state driver's license, Personal vehicle liability insurance, TB screening

What They're Looking For.

Must Have

Associate's degree in nursing (ADN) or Bachelor's degree in nursing (BSN), Active, unrestricted RN license, 3+ years' clinical nursing experience, Proficiency with electronic health records, Proficiency with data analytics tools, Proficiency with Microsoft Office Suite, Basic Life Support training

Nice to Have

Knowledge of Medicare Advantage Stars, Knowledge of HEDIS, Knowledge of CAHPS, Knowledge of CMS quality requirements, Experience with Transitions of Care, Experience with hospital discharge programs, Experience with ER follow up programs, Bilingual in English and Spanish

What You'll Do.

Improve patient outcomes

Support safe Transitions of Care

Reduce avoidable ED utilization

Drive Medicare Advantage Stars

Drive quality performance

Identify care opportunities

Engage patients and providers

Drive evidence-based interventions

Balance patient education and outreach

Conduct chronic disease education

Analyze clinical data

Identify gaps in care

Coordinate post-discharge follow-up

Prevent avoidable readmissions

Conduct patient and provider outreach

Provide tailored education

Assess understanding of discharge instructions

Reconcile medications

Document outreach efforts

Participate in center huddles

Participate in high-risk rounds

Participate in quality improvement projects

Monitor progress toward goals

Develop innovative solutions

Support clinic operations

Facilitate Wellness Events

Maintain patient confidentiality

Document patient encounters

Follow organizational policies

How You'll Work.

Team & Collaboration

Collaborate with providers; Collaborate with care assistants; Collaborate with center administrators; Collaborate with medical assistants; Collaborate with pharmacy; Collaborate with quality improvement staff; Collaborate with interdisciplinary teams; Collaborate with the center-based team; Collaborate with the interdisciplinary team

Communication Scope

Excellent communication; Motivational interviewing

Full Job Description

# **Become a part of our caring community** The Clinical Care Nurse (RN) is a clinic-based nursing role focused on improving patient outcomes. You will support safe Transitions of Care (TOC), reduce avoidable ED utilization, and drive Medicare Advantage Stars and quality performance. The Clinical Care RN plays a critical role in advancing clinical quality and supporting patients across transitions of care to improve patient outcomes. CenterWell/Conviva clinic locations may be available in the following areas: University City, Patton Ave (Remote), River Hills (Remote) As a Clinical Care RN, you will contribute to Medicare Advantage Stars ratings by proactively identifying care opportunities, engaging patients and providers, and driving evidence-based interventions. You will balance direct patient education and outreach with data-driven quality improvement efforts. The Clinical Care RN aligns daily responsibilities with organizational values, integrity, respect, empathy, and commitment to health equity – to enhance patient health outcomes and satisfaction. **Role Scope** * Transitions: Care transition support, follow-up coordination, and avoidable readmission prevention for discharged inpatient, observation and emergency department patients. * Quality: Medicare Advantage Stars, HEDIS and quality performance across value-based population. * Population Health: Deliver culturally appropriate chronic disease education to activate patients are chronic disease self-management, particularly in DM, HTN, CHF and COPD. **Duties and Responsibilities** : * Analyze clinical data and trends from platforms such as Athena EMR and DataHub to identify gaps in care related to Stars and HEDIS measures and Transitions of Care and post-hospitalization needs, prioritizing high-impact opportunities. * Proactively identify recently discharged inpatient, observation and emergency department patients and coordinate timely post-discharge follow-up in alignment with TOC and Transitional Care Mana

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