ClinicalBusinessOperationsRepresentative3(H)

**_Current Employees:_** If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click [here](https://www.myworkday.com/umiami/d/task/1422$7248.htmld) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this [tip sheet](https://my.it.miami.edu/wda/erpsec/tipsheets/ER_eRecruiting_ApplyforaJob.pdf). ## Clinical Business Operations Representative 3 The University of Miami/UHealth department of Neurology has an exciting opportunity for a Full Time Clinical Business Operations Representative 3 to work at the UHealth Medical Campus. The Clinical Business Operations Representative 3 (H) facilitates the prompt resolution of problems related to pre- and post-care that arise in daily clinical operations. The incumbent performs general administrative and receptionist functions, to include answering incoming calls, efficient management of patients, and the acquisition of necessary patient care and records. The Clinical Business Operations Representative 3 (H) assists patients in a courteous, efficient and professional manner and ensures adherence to divisional and departmental service standards. * Assists the department in managing expectations surrounding pre- and post-patient care. * Greets visitors and callers, handles their inquiries, and directs them to the appropriate employee according to their needs. * Works cooperatively with fellow employees to solve problems and enhance the smooth and efficient flow of the practice. * Provides coverage for responsibilities of co-workers when assigned or as need arises. * Develops and promotes the use of effective methods of communicating with physicians, managers, peers, trainees, and staff on a regular basis. * Maintains confidentiality of all information. * Adheres to University and unit-level policies and procedures and safeguards University assets. ** _DEPARTMENT SPECIFIC FUNCTIONS_** The primary function of this po