Clinical Business Operations Representative 2 (H)

Healthcare

ClinicalBusinessOperationsRepresentative2(H)

$1–1k Coral Gables, Florida, United States FULL TIME
The Brief

“Clinical Business Operations Representative 2 (H) at Clinical Business Operations Representative 2 (H). Skills: Patient care, Operations management. Facilitate prompt resolution of problems. Perform general administrative functions”

Industry & Context.

Healthcare
Problems you'll solve

Problem resolution

What They're Looking For.

Must Have

High School Diploma or equivalent/relevant experience, certification or license, Minimum 1 year of relevant experience required

What You'll Do.

Facilitate prompt resolution of problems

Perform general administrative functions

Perform receptionist functions

Answer incoming calls

Manage patients efficiently

Acquire patient care records

Assist patients courteously

Assist patients efficiently

Assist patients professionally

Ensure adherence to service standards

Manage expectations surrounding patient care

Obtain patient demographic information

Review patient demographic information

Obtain insurance information

Review insurance information

Obtain referral numbers

Review referral numbers

Review clinical records for completeness

Review authorization for completeness

Review signatures for completeness

Review other patient information

Answer multiple telephones

Triage incoming calls

Document messages in software

Handle visitor inquiries

Handle caller inquiries

Direct visitors to employee

Direct callers to employee

Solve problems cooperatively

Enhance efficient flow of practice

Provide coverage for co-workers

Develop effective communication methods

Promote effective communication methods

Communicate with physicians

Communicate with managers

Communicate with peers

Communicate with trainees

Communicate with staff

Maintain confidentiality of information

Adhere to University policies

Adhere to unit-level policies

Safeguard University assets

How You'll Work.

Team & Collaboration

Work cooperatively with employees

Communication Scope

Verbal communication; Written communication

Free ATS check

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