University of Miami
Healthcare
ClinicalBusinessOperationsRepresentative2
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Clinical Business Operations Representative 2 at University of Miami. Skills: Business operations, Administrative support. Provide administrative support to the business operations team. Assist with process management and documentation”
What You'll Achieve.
Improve operational efficiency; Ensure data accuracy; Support team goals
Industry & Context.
Process improvement
What They're Looking For.
Must Have
High School diploma or GED, 1+ year of experience in a business operations or administrative role
Nice to Have
Bachelor's degree, Experience with Microsoft Office Suite, Experience with electronic health record systems
What You'll Do.
Provide administrative support to the business operations team
Assist with process management and documentation
Coordinate with cross-functional teams and stakeholders
Manage vendor relationships and communications
Track and report on operational metrics
Support resource planning activities
Identify and implement process improvements
Maintain accurate records and databases
Schedule meetings and manage calendars
Prepare reports and presentations
Handle incoming inquiries and requests
Assist with onboarding new team members
Ensure compliance with company policies and procedures
How You'll Work.
Team & Collaboration
Cross-functional teams; Stakeholders; Vendors
Communication Scope
Written communication; Verbal communication
Full Job Description
**_Current Employees:_** If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click [here](https://www.myworkday.com/umiami/d/task/1422$7248.htmld) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this [tip sheet](https://my.it.miami.edu/wda/erpsec/tipsheets/ER_eRecruiting_ApplyforaJob.pdf). Lennar Medical Center has an exciting opportunity for a Clinical Business Operations Representative 2 position. The incumbent facilitates the prompt resolution of problems related to pre and post care that arise in daily clinical operations. The incumbent performs general administrative and receptionist functions, to include answering incoming calls, efficient management of patients, and the acquisition of necessary patient care and records. The Clinical Business Operations Representative 2 assists patients in a courteous, efficient and professional manner and ensures adherence to divisional and departmental service standards. **CORE JOB FUNCTIONS** * Assists the department in managing expectations surrounding pre and post patient care. * Obtains or reviews all patient demographic information, insurance information and referral numbers. * Reviews clinical records for completeness including authorization, signatures, missing data, and other patient information. * Answers multiple telephones for the department: triage incoming calls, responds to questions, directs calls, and documents messages in the appropriate software. * Greets visitors and callers, handles their inquiries, and directs them to the appropriate employee according to their needs. * Works cooperatively with fellow employees to solve problems and enhance the smooth and efficient flow of the practice. * Provides coverage for responsibilities of co-workers when assigned or as need arises. * Develops and promotes the use of effective methods of communicating with physicians, managers, peers, trainee
Applying for this Clinical Business Operations Representative 2 role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about University of Miami?
Real rants from real employees. Read before you apply.