Bracco Diagnostics Inc.
Healthcare
ClinicalApplicationsSpecialist,Cardiology
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Clinical Applications Specialist, Cardiology at Bracco Diagnostics Inc.. Skills: Customer Success, Cardiology, Nuclear Medicine, PET. Provide full support for prospective and current CardioGen-82. Deliver Cardiac PET introduction presentations”
What You'll Achieve.
Enhance customer satisfaction; Strengthen level of service; Ensure immediate and ongoing success of CardioGen-82 program; Achieve yearly sales quota; Achieve sales targets for customer retention
Industry & Context.
Troubleshooting
75-85% travel, Evenings and some weekends, Field Based, Vaccinations, Background check, 10-panel drug screen, COVID-19 vaccine
What They're Looking For.
Must Have
Minimum 3 years experience in nuclear cardiology imaging, Nuclear Medicine certification required through NMTBC and/or ARRT (N), Licensed driver without restrictions
Nice to Have
BSA preferred, Experience with cardiac PET preferred, Experience with cardiac PET installations, applications, and/or troubleshooting preferred, Candidates located in and familiar with this region are preferred
What You'll Do.
Provide full support for prospective and current CardioGen-82
Deliver Cardiac PET introduction presentations
Provide radiation safety guidance
Provide ongoing continuing education
Train customer personnel on CardioGen-82 generators
Train on infusion system operations
Train on Cardiac PET image acquisition/processing parameters
Train on camera/scanner models
Train on safe handling of radioactive materials
Provide infusion system installation
Provide ongoing infusion system support
Complete infusion system initial testing
Monitor customer use and product interactions
Document observations for product improvements
Serve as initial contact for CardioGen-82 troubleshooting
Develop troubleshooting techniques
Implement troubleshooting techniques
Ensure thorough understanding of issue
Lead to problem resolution
Serve as primary liaison between Professional Services and
Address generator or infusion cart problems/issues and complaints
Partner with customers to develop strategy
Ensure immediate and ongoing success of CardioGen-82 program
Partner with Nuclear Medicine Marketing team
Partner with field sales organization
Ensure customer satisfaction and loyalty
Achieve yearly sales quota
Achieve sales targets for customer retention
How You'll Work.
Team & Collaboration
Field Nuclear Accounts Managers; Leadership Team; Nuclear Medicine Marketing; Field Sales Team; Professional Services; Nuclear Medicine Operations Team
Communication Scope
Oral communication; Written communication
Full Job Description
Bracco Diagnostics Inc. is a subsidiary of Bracco Imaging which is part of the overall Bracco Group. The Company specializes in the clinical development, marketing and sales of diagnostic contrast imaging agents. Bracco Diagnostics Inc. primarily markets its products to hospitals throughout the United States. Bracco Diagnostics Inc. is committed to the discovery, development, manufacturing and marketing of imaging agents and solutions aimed at providing a better use and management in terms of diagnostic efficacy, patient safety and cost effectiveness. The role delivers customer support and education for Nuclear Medicine and PET users, ensuring high satisfaction. It also provides comprehensive assistance to prospective and current CardioGen-82 customers, including Cardiac PET presentations, radiation safety guidance, training, and ongoing education. **Job purpose** This position will provide customer support and education to Nuclear Medicine and PET customers to enhance customer satisfaction and further strengthen our level of service to existing, new, and potential customers. This position will cover the South territory including Mississippi and Louisiana. Candidates located in and familiar with this region are preferred. **Main Responsibilities, Activities, Duties and Tasks** * Provide full support for the prospective and current CardioGen-82 customers to include Cardiac PET introduction presentations, radiation safety, training, and ongoing continuing education. * Train all customer personnel on the CardioGen-82® generators, infusion system operations, Cardiac PET image acquisition/processing parameters on the different camera/scanner models and appropriate safe handling of radioactive materials (ALARA). * Provide infusion system installation and ongoing support by completing required infusion system initial testing, monitoring customer use and product interactions and documenting observations for continued product improvements. * Act as the initial contact for Ca
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