Company

Healthcare

ClinicalApplicationSupportSpecialist

$75–105k ~AI est. Florida, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Clinical Application Support Specialist. Skills: Clinical application support, Healthcare software systems. Serve as primary support contact. Investigate application issues”

What You'll Achieve.

Ensure clinicians have tools; Ensure clinicians have training; Deliver safe patient care; Deliver efficient patient care; Deliver high-quality patient care; Enhance efficiency; Enhance patient care

Industry & Context.

Healthcare
Problems you'll solve

Critical thinking; Analytical skills; Problem-solving skills

Eligibility Requirements

Travel up to 40%, 24/7 on-call rotation

What They're Looking For.

Must Have

3 years of experience in a clinical, rehabilitation, or healthcare setting, Knowledge and understanding of Information technology, Maintain an acceptable driving record, Current driver's license, Insurability

Nice to Have

Troubleshooting experience, Project Management experience

What You'll Do.

Serve as primary support contact

Investigate application issues

Troubleshoot workflow issues

Resolve application issues

Resolve workflow issues

Train clinicians on applications

Educate staff on applications

Analyze clinical workflows

Recommend system improvements

Recommend process improvements

Support provider documentation workflows

Conduct internal audits

Develop application documentation

Maintain application documentation

Update application documentation

Develop training materials

Maintain training materials

Update training materials

Provide technical support

Provide non-technical support

Collaborate with IT teams

Collaborate with vendors

Collaborate with external partners

Implement enhancements

Resolve complex issues

Communicate issues clearly

Communicate updates clearly

Communicate resolutions clearly

Communicate system updates clearly

Communicate downtime clearly

Communicate maintenance schedules clearly

Investigate incidents

Troubleshoot system issues

Troubleshoot software issues

Provide onsite support

Provide onsite training

Provide onsite system implementations

Participate in on-call rotation

How You'll Work.

Team & Collaboration

Clinicians; IT teams; Vendors; External partners

Communication Scope

Communicate effectively

Full Job Description

Our hospitals provide high-quality care that transforms the lives of those living with disabling injuries and illnesses. We distinguish ourselves through our commitment to excellence, to our patients, to our employees, and to the communities we serve. We are looking for a dynamic **Clinical Application Support Specialist** who will serve as the primary support resource for all clinical applications, acting as a critical bridge between clinical operations and technology. This person will be responsible for implementing, supporting, and optimizing healthcare software systems—including EHR, insurance verification, provider dictation and scheduling platforms—to ensure clinicians have the tools and training they need to deliver safe, efficient and high-quality patient care. In this role, you will partner closely with clinicians, IT teams, and vendors to troubleshoot issues, improve workflows, and support system enhancements across the clinical application ecosystem. Success requires strong clinical knowledge, technical expertise, critical thinking, and the ability to communicate effectively with both frontline staff and senior leadership in a fast-paced healthcare environment. **This position works remotely but is required to travel up to 40% of the time.** **💡 Why You’ll Love Working With Us:** * Competitive Pay * Comprehensive Benefits (Medical, Dental, Vision, Accident/Disability/Life Insurance, HSA, Generous PTO Accrual, 401k Match) * Student Loan Repayment & Tuition Reimbursement * Supportive, Inclusive Culture * Employee Recognition & Wellness Programs * Real Work-Life Balance **Essential Functions** * Serve as the primary support contact for all clinical applications. * Apply strong critical-thinking and analytical skills to investigate, troubleshoot, and resolve complex application and workflow issues. * Train and educate clinicians and staff on the effective, compliant use of clinical applications. * Analyze clinical workflows and recommend system or process im

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