Company
Healthcare
ClinicalApplicationSupportSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Clinical Application Support Specialist. Skills: Clinical application support, Healthcare software systems. Serve as primary support contact. Investigate application issues”
What You'll Achieve.
Ensure clinicians have tools; Ensure clinicians have training; Deliver safe patient care; Deliver efficient patient care; Deliver high-quality patient care; Enhance efficiency; Enhance patient care
Industry & Context.
Critical thinking; Analytical skills; Problem-solving skills
Travel up to 40%, 24/7 on-call rotation
What They're Looking For.
Must Have
3 years of experience in a clinical, rehabilitation, or healthcare setting, Knowledge and understanding of Information technology, Maintain an acceptable driving record, Current driver's license, Insurability
Nice to Have
Troubleshooting experience, Project Management experience
What You'll Do.
Serve as primary support contact
Investigate application issues
Troubleshoot workflow issues
Resolve application issues
Resolve workflow issues
Train clinicians on applications
Educate staff on applications
Analyze clinical workflows
Recommend system improvements
Recommend process improvements
Support provider documentation workflows
Conduct internal audits
Develop application documentation
Maintain application documentation
Update application documentation
Develop training materials
Maintain training materials
Update training materials
Provide technical support
Provide non-technical support
Collaborate with IT teams
Collaborate with vendors
Collaborate with external partners
Implement enhancements
Resolve complex issues
Communicate issues clearly
Communicate updates clearly
Communicate resolutions clearly
Communicate system updates clearly
Communicate downtime clearly
Communicate maintenance schedules clearly
Investigate incidents
Troubleshoot system issues
Troubleshoot software issues
Provide onsite support
Provide onsite training
Provide onsite system implementations
Participate in on-call rotation
How You'll Work.
Team & Collaboration
Clinicians; IT teams; Vendors; External partners
Communication Scope
Communicate effectively
Full Job Description
Our hospitals provide high-quality care that transforms the lives of those living with disabling injuries and illnesses. We distinguish ourselves through our commitment to excellence, to our patients, to our employees, and to the communities we serve. We are looking for a dynamic **Clinical Application Support Specialist** who will serve as the primary support resource for all clinical applications, acting as a critical bridge between clinical operations and technology. This person will be responsible for implementing, supporting, and optimizing healthcare software systems—including EHR, insurance verification, provider dictation and scheduling platforms—to ensure clinicians have the tools and training they need to deliver safe, efficient and high-quality patient care. In this role, you will partner closely with clinicians, IT teams, and vendors to troubleshoot issues, improve workflows, and support system enhancements across the clinical application ecosystem. Success requires strong clinical knowledge, technical expertise, critical thinking, and the ability to communicate effectively with both frontline staff and senior leadership in a fast-paced healthcare environment. **This position works remotely but is required to travel up to 40% of the time.** **💡 Why You’ll Love Working With Us:** * Competitive Pay * Comprehensive Benefits (Medical, Dental, Vision, Accident/Disability/Life Insurance, HSA, Generous PTO Accrual, 401k Match) * Student Loan Repayment & Tuition Reimbursement * Supportive, Inclusive Culture * Employee Recognition & Wellness Programs * Real Work-Life Balance **Essential Functions** * Serve as the primary support contact for all clinical applications. * Apply strong critical-thinking and analytical skills to investigate, troubleshoot, and resolve complex application and workflow issues. * Train and educate clinicians and staff on the effective, compliant use of clinical applications. * Analyze clinical workflows and recommend system or process im
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