Topcon Healthcare
Healthcare
ClinicalApplicationSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Clinical Application Specialist at Topcon Healthcare. Skills: Clinical training, Device installation, Networking. Perform on-site client installation. Configure Topcon’s medical devices”
Industry & Context.
Problem-solving abilities
Travel is 90%, Located near an airport, 90% travel
What They're Looking For.
Must Have
Associate degree in health science, 2 to 4 years related experience, 3-5 years clinical experience, Hands on experience with configuration, Hands on experience with installations, Hands on experience with networking, Valid driver’s license, Valid passport, REAL ID compliant identification, Must be able to lift 300lbs
Nice to Have
COA certification a plus, CRA certification a plus, OCT-C certification a plus, General product knowledge of ophthalmic equipment, General knowledge of ocular anatomy, General knowledge of ocular physiology
What You'll Do.
Perform on-site client installation
Configure Topcon’s medical devices
Train end-users on devices
Network Topcon’s medical devices
Deliver clinical training
Develop clinical knowledge
Develop product knowledge
Provide clinical guidance
Provide product support
Communicate with customers remotely
Communicate training expectations
Communicate installation expectations
Perform follow-up training
Coordinate follow-up training
Work with IT departments
Ensure integration of hardware
Ensure integration of software
Ensure functionality of hardware
Ensure functionality of software
Recommend enhancements
Support sales activity
Perform product demos
Support trade show activities
Support Technical Support
Support Field Service Engineers
Troubleshoot requests
Maintain documentation
Submit expense reports
How You'll Work.
Team & Collaboration
Customer IT departments; Topcon IT departments; Technical Support; Field Service Engineers
Communication Scope
Write detailed reports
Process & Methodology
Managing cross-functional projects
Full Job Description
For over 90 years, Topcon’s vision has been to solve societal challenges around the globe. In healthcare, we are developing innovations that improve patients’ health and quality of life. We empower eye care providers with advanced imaging, diagnostic solutions, and intelligent data technology. Our robotic devices deliver simplicity without compromise, by capturing clear images with the push of a button. By joining Topcon Healthcare, you become part of a growing, diverse, global team. With office locations throughout North America, whether you are on-site, remote, or hybrid, our culture empowers you to contribute to company and personal success each day. At Topcon Healthcare, you can grow your career, gain new perspectives, and help address society’s most pressing challenges. If you have drive, passion, and a desire to be part of a collaborative team, we want to hear from you. At Topcon Healthcare, we don’t wait for the future. We invent it. Join us. Learn more about working with us at [topconcareers.com](http://www.topconcareers.com/) The Clinical Application Specialist is responsible for on-site client installation, configuration, training and networking Topcon’s medical devices in ophthalmology, optometry, and primary care. This individual will deliver clinical training to doctors, technicians, and support staff. The candidate will develop strong clinical and product knowledge while working with client’s physicians and other personnel. They will also provide clinical guidance and product support and communicate with our customers remotely when not traveling. The primary territory for this Clinical Applications Specialist position will be **Northern****New Jersey** but assignments may extend outside this territory depending upon the needs of the business. **** **Job Duties:** **Clinical Responsibilities:** * Device setup, configuration, networking and/or training end-users; physicians, technicians, and staff to become competent in the use of clinical hardware and s
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