Topcon Healthcare
Healthcare
ClinicalApplicationSpecialist
“Clinical Application Specialist at Topcon Healthcare. Skills: Clinical training, Device installation, Networking. Perform on-site client installation. Configure Topcon’s medical devices”
Industry & Context.
Problem-solving abilities
Travel is 90%, Located near an airport, 90% travel
What They're Looking For.
Must Have
Associate degree in health science, 2 to 4 years related experience, 3-5 years clinical experience, Hands on experience with configuration, Hands on experience with installations, Hands on experience with networking, Valid driver’s license, Valid passport, REAL ID compliant identification, Must be able to lift 300lbs
Nice to Have
COA certification a plus, CRA certification a plus, OCT-C certification a plus, General product knowledge of ophthalmic equipment, General knowledge of ocular anatomy, General knowledge of ocular physiology
What You'll Do.
Perform on-site client installation
Configure Topcon’s medical devices
Train end-users on devices
Network Topcon’s medical devices
Deliver clinical training
Develop clinical knowledge
Develop product knowledge
Provide clinical guidance
Provide product support
Communicate with customers remotely
Communicate training expectations
Communicate installation expectations
Perform follow-up training
Coordinate follow-up training
Work with IT departments
Ensure integration of hardware
Ensure integration of software
Ensure functionality of hardware
Ensure functionality of software
Recommend enhancements
Support sales activity
Perform product demos
Support trade show activities
Support Technical Support
Support Field Service Engineers
Troubleshoot requests
Maintain documentation
Submit expense reports
How You'll Work.
Team & Collaboration
Customer IT departments; Topcon IT departments; Technical Support; Field Service Engineers
Communication Scope
Write detailed reports
Process & Methodology
Managing cross-functional projects
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