ClinicalAdvisor

**Experience Aviva** Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence. At Aviva Canada, we put people first, our employees, our customers, and our communities. We’re proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We’re not just about insurance; we’re about making a real difference by protecting what matters most. **The opportunity** The **Clinical Advisor** is a consultative **(non-clinical)** role that provides expert clinical consultations and supports claims teams administering primarily auto accident benefits. As a subject matter expert in injury, treatment, and rehabilitation, the Clinical Advisor helps align care decisions with legislation, approved Programs of Care, and best practice standards, supporting effective recovery and return-to-work outcomes. Th focus is on enhancing customer outcomes and clinical consistency by supporting front line claims teams with medical interpretations, recovery planning, and evidence‑based recommendations—**without assuming claim ownership or adjudication authority**. Does this sound like an exciting challenge? Come join our team! **What you’ll do** * Assist front line claims staff in interpreting complex medical and functional information * Provide consultations on barriers to recovery, treatment appropriateness, and functional restoration strategies * Assist with aligning functional impairments to recovery trajectories to achieve sustainable return to work and activities of daily living outcomes * Provide insight and training on catastrophic injury management and permanent impairment considerations * Knowledge transfer and delivery of training to support building medical acumen of Claims Adjusters * Lead special projects and initiatives to improve processes and/or quality of claims management * Identify when additional clinical experti