ClinicSupportOfficer

Every institution values excellence. What matters most is why. Griffith was created to be a different type of university. You’ll find we’re about leading research, academic excellence, and the transformative power of education. But what sets us apart is why those things matter and how you’ll achieve them. Why? Griffith brings together exceptional minds like yours from across the globe and from all walks of life. Here, we do incredible work, questioning and challenging, always in the pursuit of excellence. Griffith Health Clinics form part of Griffith University’s health portfolio and provide community-based clinical services while supporting the practical education of health students. Our clinics operate across multiple disciplines and are committed to delivering safe, ethical, and client-centred care. Working within Griffith Health means being part of a collaborative environment where clinical excellence, education, and community impact come together. Our professional staff play a vital role in ensuring patients, students, and academics are supported by efficient and responsive administrative services. We are seeking a motivated Clinic Support Officer to join our Psychology Clinics team, providing high-quality reception and administrative support within our clinical environment. Key Responsibilities * Serve as the first point of contact for patients and stakeholders, providing professional and timely assistance. * Manage appointments, waitlists, and patient records using the Patient Management System. * Process payments, perform daily reconciliations, and maintain accurate financial records. * Maintain clinic databases, prepare routine correspondence, and support patient record administration. * Contribute to a collaborative team environment and ensure compliance with University policies and relevant legislation. About you To be successful in this role, you will hold: * An Associate Diploma with relevant experience or a combination of relevant skills, knowledge and