Mass General Brigham
Clinic/PracticeAssistantII
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Clinic/Practice Assistant II at Mass General Brigham. Skills: administrative duties, clinical functions, scheduling, check-in, check-out duties. Perform routine administrative and clerical duties relating to a clinical service or physician practice office.. Make patient appointments and maintain appointment records.”
Industry & Context.
solve routine issues as appropriate
What They're Looking For.
Must Have
office experience 2-3 years required
Nice to Have
Certified Medical Administrative Assistant [CMAA]
What You'll Do.
Perform routine administrative and clerical duties relating to a clinical service or physician practice office., Make patient appointments and maintain appointment records., Greet and assist patients., Answer telephones, assist callers with routine inquiries, and schedule appointments., File materials in patient folders, and print appointment schedules., Process patient billing forms and scan documents to patient medical record/LMR., Call for patient medical records and laboratory test results., Open and distribute unit mail or faxes., Type forms, records, schedules, memos, etc.
, as directed., May be required to accept co-payments., Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results., Acts as "Super User" for scheduling, registration and billing systems., Provides assistance and training to others in these areas., May perform more complex or specialized functions (i.
surgical scheduling, schedule changeslocking) at more advanced competency level.
How You'll Work.
Team & Collaboration
Provides assistance and training to others in these areas.
Communication Scope
Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively.; Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.
Full Job Description
Site: Massachusetts Eye and Ear Infirmary Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. _**Job Summary**_ Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department. Does this position require Patient Care? No Essential Functions -Perform routine administrative and clerical duties relating to a clinical service or physician practice office. -Make patient appointments and maintain appointment records. -Greet and assist patients. -Answer telephones, assist callers with routine inquiries, and schedule appointments. -File materials in patient folders, and print appointment schedules. -Process patient billing forms and scan documents to patient medical record/LMR. -Call for patient medical records and laboratory test results. -Open and distribute unit mail or faxes. -Type forms, records, schedules, memos, etc., as directed. -May be required to accept co-payments. -Handles, screens and/or takes messages related to prior authorizations, -provider questions, prescription refills, and test results. -Acts as "Super User" for scheduling, registration and billing systems. -Provides assistance and training to others in these areas. -May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advance
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