Griffith University

Education

ClinicOperationsCoordinator

$82–92k Southport, Queensland, Australia FULL TIME
The Brief

“Clinic Operations Coordinator at Griffith University. Skills: Clinic operations, Financial administration, Process improvement. Coordinate administrative processes. Coordinate operational processes”

Industry & Context.

Education
Problems you'll solve

Investigate discrepancies; Implement practical solutions

What They're Looking For.

Must Have

Associate Diploma qualification, 2 years relevant experience, Demonstrated administrative experience, Demonstrated operational experience, Demonstrated business support experience, Financial administration skills, Reconciliation skills, Experience maintaining accurate records, Experience working with databases, Experience working with reporting systems, Excellent communication skills, Excellent stakeholder engagement skills, Ability to identify issues, Ability to investigate discrepancies, Ability to implement practical solutions, Ability to support colleagues, Ability to contribute to team culture, High levels of professionalism, High levels of integrity, High levels of customer service

Nice to Have

Experience in healthcare sector, Knowledge of Medicare, Knowledge of private health insurance, Knowledge of NDIS, Knowledge of private billing systems

What You'll Do.

Coordinate administrative processes

Coordinate operational processes

Manage clinic financial administration

Assist with debtor management

Prepare relevant documentation

Investigate financial discrepancies

Investigate operational discrepancies

Maintain data integrity

Identify opportunities to improve workflows

Identify opportunities to improve reporting processes

Identify opportunities to improve administrative systems

Provide guidance to Clinic Support Officers

Support Clinic Support Officers

Act as escalation point

Support administrative coordination of student placements

Coordinate student onboarding

Coordinate student scheduling

Coordinate student compliance requirements

Coordinate student stakeholder communications

Liaise with clinical staff

Liaise with academic units

Liaise with central university services

Contribute to audit activities

Contribute to accreditation activities

Contribute to compliance activities

Contribute to reporting activities

Ensure adherence to legislation

Ensure adherence to university policies

Ensure adherence to privacy requirements

Ensure adherence to equity principles

Ensure adherence to workplace health and safety standards

How You'll Work.

Team & Collaboration

Work with clinic administration staff; Work with clinicians; Work with academics; Work with university stakeholders; Support colleagues

Communication Scope

Stakeholder engagement; Reporting; Liaise effectively

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