Team Tidelands
healthcare
ClinicManagerIII
“Clinic Manager III at Team Tidelands. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, clinic operations management. oversee operations of the clinic. align it with the Tidelands Health mission and strategic vision”
What You'll Achieve.
achieving goals for quality standards and Meaningful Use requirements; assures provider schedules are at a level to achieve identified benchmarks
Industry & Context.
analytical problems solving skills required; initiates plans for decision-making and problem solving in the organization
Light Physical Demand
What They're Looking For.
Must Have
Associate's Degree (Healthcare or Business specific degree preferred) with 7 years’ specific management or supervisory experience Required, Bachelor's Degree (Healthcare or Business specific degree preferred) Required, Minimum of three (3) years prior medical clinic management or related healthcare management experience, Must be strongly proficient with PC’s and Microsoft office software such as Word, Excel, PowerPoint, and Outlook required, analytical problems solving skills required, Exemplary communication and teamwork skills required
Nice to Have
Master's Degree in Health Administration or Business Administration Preferred, Prior Electronic Medical Record experience preferred, Certified Medical Practice Manager - American Academy of Professional Coders Preferred
What You'll Do.
oversee operations of the clinic
align it with the Tidelands Health mission and strategic vision
coordinating and implementing the TH business plan and strategy
overseeing all aspects of the daily operation of the business
technical physical clinic issue
evaluating standards of care for patients
development of process improvement opportunities
enhances operational effectiveness
ensures that clinics operations and team members are knowledgeable of and in compliance with applicable regulatory
licensing and accrediting agency standards and applicable state and federal laws
demonstrates fluency in the EMR system
effectively implementing and monitoring utilization of the tool for improved preventative medicine and disease management practices while achieving goals for quality standards and Meaningful Use requirements
participate in marketing efforts through various related activities
act as the liaison and a channel of communication between the clinic and TH administration
participate in teamwork activities with peers
complete all duties as assigned by management
Functions in clinical and administrative support positions within clinic
Works with leadership to identify opportunities and problems and initiates plans for decision-making and problem solving in the organization
and specifically with regards to the practices in a positive manner
Directly supervises practice staff to include MA’s and Patient Specialists assuring adequate coverages for all positions and arranging for coverage for sick and vacation time
Works with the appropriate staff in the clinic
assures provider schedules are at a level to achieve identified benchmarks and informs leadership of any issues regarding achieving benchmark
Makes recommendations for staffing levels at the site based on site productivity and patient need
Assures adequate provider coverage to always meet patient needs
Participates in interviewing
hiring and orientation of new staff at the clinics
Assures employee evaluations are completed in a timely manner and appropriate goals are set for all staff supervised
Makes recommendations for salary adjustments
Providers oversight of bi-weekly employee timesheets and monitors time clock activities
In conjunction with the Medical Direct and C-Suite
identifies areas of concern for providers and brings forward for resolution and feedback/follow-up
Works with Quality Manager and others as appropriate in the areas of Tidelands Health and participates in meetings regarding these and other quality initiatives as appropriate
Works with Quality to assess improvements made in systems or processes
innovation and creativity as well as commitment to generating new solutions and ideas
How You'll Work.
Team & Collaboration
Works with physicians and staff of an assigned medical office(s); Works with leadership; Works with the appropriate staff in the clinic; In conjunction with the Medical Direct and C-Suite; Works with Quality Manager and others as appropriate; Works with Quality; Participates in teamwork activities with peers
Communication Scope
Exemplary communication skills required; act as the liaison and a channel of communication between the clinic and TH administration
Process & Methodology
planning, coordinating, implementing the TH business plan and strategy
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