ClinicAdministrativeAssistant

# _PURPOSE AND SCOPE:_ _Performing general office duties incorporating a variety of basic and routine clerical and secretarial duties in a clinical environment._ Be the "face" of one of our outpatient or hospital facilities-and use your administrative skills to impact the lives of our patients and their families. As a secretary/receptionist at Fresenius Kidney Care, you will be an integral part of a cross-functional team, providing administrative support to maintain clinic operations and provide the best customer care for patients living with kidney disease. # _PRINCIPAL DUTIES AND RESPONSIBILITIES:_ Under general supervision, follows established company policies and procedures and applies acquired job skills to: **_Patient Engagement and Front Desk_ -** Responsibilities may include the following based on location and business need: * Answering telephone & routing calls to the appropriate person * Professionally greet all patients and guests. * Maintain a professional environment at all times. Monitors the reception and waiting areas. * Distributing incoming mail. * Obtain necessary signatures to ensure the efficient processing of admissions data in accordance with FMCNA policies and procedures. * Ensure all aspects of patient confidentiality are maintained at all times ** _Scheduling and Registration_ \- **Responsibilities may include the following based on location and business need: * Maintains accurate records of hospitalization, patient travel, etc. to facilitate coordination of patient scheduling, ancillary testing, etc. * Prepares medical records for facsimile or mail related to travel, transplant, disability and others. * Organizes travel for patients by contacting and providing requested medical records. * Coordinates with transient patient paperwork. * Coordinates transfer placements and confirmations along with Clinical Manager. * Confirms admissions paperwork is completed and sent to designated department(s), such as billing, by collecting, faxing and sc