Fresenius Kidney Care
ClinicAdministativeAssistant
Neural analysis suggests this role is
optimal for Entry candidates.
“Clinic Administative Assistant at Fresenius Kidney Care. Skills: administrative skills, administrative support, Patient Engagement, Front Desk, Scheduling, Registration, Administrative, Additional Responsibilities. Performing general office duties incorporating a variety of basic and routine clerical and secretarial duties in a clinical environment. Answering telephone & routing calls to the appropriate person”
What You'll Achieve.
provide the best customer care for patients living with kidney disease; ensure the efficient processing of admissions data; Ensure all aspects of patient confidentiality are maintained at all times; ongoing compliance with medical records standards
Industry & Context.
desk and personal computer work, possible interaction with patients, facility staff and physicians, travel between assigned facilities and various locations within the community, health care facility, May be exposed to infectious and contagious diseases/materials
What They're Looking For.
Must Have
Minimum 6 months relevant experience without a degree
Nice to Have
1-2 years related experience preferred, Experience working knowledge of computers with Microsoft Word, Excel and PowerPoint preferred, Good verbal communication skills, Pleasant telephone manner
What You'll Do.
Performing general office duties incorporating a variety of basic and routine clerical and secretarial duties in a clinical environment
Answering telephone & routing calls to the appropriate person
Professionally greet all patients and guests
Maintain a professional environment at all times
Monitors the reception and waiting areas
Distributing incoming mail
Obtain necessary signatures to ensure the efficient processing of admissions data in accordance with FMCNA policies and procedures
Ensure all aspects of patient confidentiality are maintained at all times
Maintains accurate records of hospitalization
etc. to facilitate coordination of patient scheduling
Prepares medical records for facsimile or mail related to travel
disability and others
Organizes travel for patients by contacting and providing requested medical records
Coordinates with transient patient paperwork
Coordinates transfer placements and confirmations along with Clinical Manager
Confirms admissions paperwork is completed and sent to designated department(s)
Assist with medical appointment referrals and scheduling
Assist with transportation coordination and referrals
Ensures data entry has been completed for Crown Web
Monthly insurance card scanning
Setting up and maintaining filing systems and basic databases as applicable
Completing forms and reports as required by the various company offices and outside vendors and agencies
Preparing purchase orders using the appropriate software application
Assisting with department/facility accounts receivable and accounts payable functions and responsibilities as needed
Maintaining inventory of the necessary office supplies
Assists in auditing records for ongoing compliance with medical records standards (H&Ps
monthly physician progress notes
Assists in the collection of Patient Demographic Information and Continuous Quality Improvement Data
file and maintain patient medical records
Print patient schedule and pull patient charts daily
Arrange for package pickup and delivery
Assists with month-end reporting requirements
How You'll Work.
Team & Collaboration
integral part of a cross-functional team; Participate in collaboration sessions such as center/team huddles and staff meetings
Communication Scope
Solid written and verbal communication skills
Full Job Description
# _PURPOSE AND SCOPE:_ _Performing general office duties incorporating a variety of basic and routine clerical and secretarial duties in a clinical environment._ Be the "face" of one of our outpatient or hospital facilities-and use your administrative skills to impact the lives of our patients and their families. As a secretary/receptionist at Fresenius Kidney Care, you will be an integral part of a cross-functional team, providing administrative support to maintain clinic operations and provide the best customer care for patients living with kidney disease. # _PRINCIPAL DUTIES AND RESPONSIBILITIES:_ Under general supervision, follows established company policies and procedures and applies acquired job skills to: **_Patient Engagement and Front Desk_ -** Responsibilities may include the following based on location and business need: * Answering telephone & routing calls to the appropriate person * Professionally greet all patients and guests. * Maintain a professional environment at all times. Monitors the reception and waiting areas. * Distributing incoming mail. * Obtain necessary signatures to ensure the efficient processing of admissions data in accordance with FMCNA policies and procedures. * Ensure all aspects of patient confidentiality are maintained at all times ** _Scheduling and Registration_ \- **Responsibilities may include the following based on location and business need: * Maintains accurate records of hospitalization, patient travel, etc. to facilitate coordination of patient scheduling, ancillary testing, etc. * Prepares medical records for facsimile or mail related to travel, transplant, disability and others. * Organizes travel for patients by contacting and providing requested medical records. * Coordinates with transient patient paperwork. * Coordinates transfer placements and confirmations along with Clinical Manager. * Confirms admissions paperwork is completed and sent to designated department(s), such as billing, by collecting, faxing and sc
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