NielsenIQ

Market Research

ClientTrainingConsultant

€32–45k ~AI est. Athens, Attica, Greece FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for mid candidates.

The Brief

“Client Training Consultant at NielsenIQ. Manage client relationships. Drive customer retention”

Industry & Context.

Market Research

What You'll Do.

Manage client relationships

Drive customer retention

Ensure customer satisfaction

Facilitate value realization

Full Job Description

As a Client Training Consultant, you play a critical role in driving client satisfaction by delivering high-quality, relevant learning experiences that empower clients to maximize the value of NIQ data. Your work directly supports associate performance by upskilling team members. Through effective training delivery and collaboration, you contribute to key business outcomes, including improved client retention, operational efficiency, and the successful rollout of new initiatives. Responsibilities * Delivers interactive software and analytic virtual training to local and international clients in English and local language using pre-defined global curriculum as a base * Answers questions during the sessions * Works with local teams to localize training where needed * Delivers training to internal associates based on defined internal Academy content * Achieves agreed training satisfaction scores * Assists in the maintenance of basic digital content such as Job Aids and Report Guides. * Communicates regularly and proactively with team members in multiple time zones through appropriate channels such as e-mail, TEAMS, collaboration using comments etc * Ensures all tracking mechanisms are kept up to date ## Qualifications * Bachelors Degree * 2+ year of experience in a training environment * Mastery and practical usage of written and verbal English in a corporate setting * Advanced proficiency in MS Office (Excel, Powerpoint and Word) * Experience delivering presentations or training in a virtual environment * Proactive problem-solving and resourcefulness * Adaptability to diverse audiences and learning needs * Commitment to continuous improvement and feedback * Knowledge of NIQ data (RMS and/or CPS) and Discover will be a good addition ## Additional Information Travel: Occasional travel required (up to 10%) Our Benefits * Flexible working environment * Volunteer time off * LinkedIn Learning * Employee-Assistance-Program (EAP) NIQ may utilize artificial intelligence (AI) t

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