Jll
ClientTechnologyIntegration&OperationsTransformationLead
Neural analysis suggests this role is
optimal for Lead candidates.
“Client Technology Integration & Operations Transformation Lead at Jll. Skills: Technology integration, Operations transformation, Client accounts. Lead technology integration initiatives. Develop integration strategies”
Industry & Context.
Root cause analysis; Troubleshooting
What They're Looking For.
Must Have
Bachelor's degree in Business Administration or Information Technology, 12-15+ years of experience, Proven track record managing complex, multi-platform technology integrations, Demonstrated experience navigating commercial negotiations, Experience working with enterprise clients on large-scale operational transformations
Nice to Have
MBA preferred
What You'll Do.
Lead technology integration initiatives
Develop integration strategies
Partner with Legal and Commercial teams
Serve as transformation lead
Orchestrate technical integration architecture
Manage phased implementation approach
Establish governance frameworks
Define and monitor integration KPIs
Identify and mitigate risks
Ensure robust data protection protocols
Safeguard JLL's real estate database insights
Establish contractual frameworks
Utilize data analytics
Track technology adoption
Track system performance
Track operational efficiency metrics
Develop migration strategies
Plan for future-state capabilities
Implement continuous improvement methodologies
Lead change management initiatives
Coordinate cross-functional alignment
Facilitate strategic alignment meetings
Develop and deliver training programs
Structure outcome-based Statements of Work
Partner with JLLT to secure integration resources
Manage resource allocation
Collaborate with Commercial teams
Manage fee-at-risk structures
Balance client demands
How You'll Work.
Team & Collaboration
Cross-functional alignment; Senior leadership meetings
Communication Scope
Deliver training programs
Process & Methodology
Integration timelines, Phased implementation
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **Job Summary** We are seeking an experienced transformation leader to serve as the strategic bridge between JLL, our technology organization (JLLT), and key client account in delivering successful technology integration and operational enablement. This role will lead the "Customer Zero" implementation strategy, ensuring seamless integration of JLL and Client’s enterprise platforms like Salesforce Field Service and Corrigo, while protecting respective proprietary processes and competitive advantage. The successful candidate will be responsible for orchestrating complex, multi-stakeholder technology implementations, managing integration timelines and risks, and ensuring operational readiness across WPM core processes. This role requires both strategic thinking and hands-on execution capabilities to navigate sophisticated commercial, technical, and change management challenges. **Key Responsibilities** **Strategic Integration Leadership** * Lead end-to-end technology integration initiatives for strategic client accounts, ensuring alignment between JLL operations, JLLT architecture, and client technology ecosystems * Develop and execute integration strategies that balance day-one operational requirements with long-term transformation vision. * Partner with Legal and Commercial teams to review and negotiate contract terms, manage IP protection, and address commercial risks including management fee structures. * Se
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