Nuvei

fintech

ClientSupportSpecialist

Bogotá, Bogota, Colombia
The Brief

“Client Support Specialist at Nuvei. Provide exceptional customer experience. Address inquiries using a variety of channels”

Industry & Context.

fintech
Problems you'll solve

Problem-solving ability

What They're Looking For.

Must Have

Fluent in English & Spanish

What You'll Do.

Provide exceptional customer experience

Address inquiries using a variety of channels

Answer inbound customer service calls

Answer inbound technical support calls

Leverage documentation and support resources

Resolve critical or difficult situations

Ensure timely resolution of customer service requests

Ensure timely resolution of payment requests

Identify trends and report them

Promote continuous process improvement

How You'll Work.

Team & Collaboration

Enjoys working within a team

Free ATS check

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