Client Support Specialist

ClientSupportSpecialist

$250–250k Austin, Texas, United States FULL TIME
The Brief

“Client Support Specialist at Client Support Specialist. Skills: Customer service, Client support, Problem resolution. Engage with customers via inbound calls. Respond to customer inquiries”

What You'll Achieve.

Increase customer loyalty; Drive business development opportunities; Enhance client's financial success

Industry & Context.

Problems you'll solve

Problem resolution skills

Eligibility Requirements

Primary residence must be located within a 90 mile radius at the time of application from the approved branch sites: Austin Downtown, Austin Domain

What They're Looking For.

Must Have

Series 7 required, Series 63 or ability to obtain within 90 days, 2-3 years of previous financial services experience

What You'll Do.

Engage with customers via inbound calls

Respond to customer inquiries

Provide product and service guidance

Deliver efficient client resolution

Research client issues

Communicate solutions to clients

Uncover opportunities

Identify products and services

Collaborate with internal business partners

Conduct proactive outbound calls

How You'll Work.

Team & Collaboration

Partner with the Financial Consultant; Collaborate with internal business partners

Communication Scope

Verbal communication skills; Written communication skills

Free ATS check

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