VTS
Commercial Real Estate
ClientSuccessRepresentative
Neural analysis suggests this role is
optimal for Entry candidates.
“Client Success Representative at VTS. Skills: Client Success, Customer Retention, Relationship Building. Generate meaningful client interactions. Test new engagement strategies”
What You'll Achieve.
Client retention
Industry & Context.
Work from office four days a week
What They're Looking For.
Must Have
1+ years of professional experience
Nice to Have
Experience in CRE, Experience in SaaS, Experience in sales
What You'll Do.
Generate meaningful client interactions
Test new engagement strategies
Provide critical insights
Form relationships with senior decision makers
How You'll Work.
Team & Collaboration
Collaborate closely with CS mentors; Collaborate with marketing partners; Collaborate with senior leadership; Work in an open floor plan
Full Job Description
Client Success is the front line of VTS’s retention engine. As a CSR, you’re not only engaging with clients who use VTS to transform how commercial real estate operates, you’ll be helping shape our future. With the support of powerful data-driven workflows and AI tools, you’ll generate meaningful client interactions at scale, test new engagement strategies and provide critical insights back to the Client Success and Product teams. Simply put, when our CSR team thrives, our customers continue to grow with us. ** Please note that this opportunity is located in New York, NY, and requires this hire to work from our office four days a week. ** What you can expect as a Client Success Representative: This isn’t your typical junior Client Success role. At VTS, you’ll be joining a high-impact, AI-augmented CS team that’s rethinking how modern client success is done. You’ll Be quickly trained in world-class SaaS CS techniques and real estate fluency. Use cutting-edge tools to automate busywork so you can focus on learning, experimenting, and connecting with decision-makers at some of the most influential CRE firms on the planet. Collaborate closely with CS mentors, marketing partners, and senior leadership to contribute directly to client retention. See a clear path for promotion to Client Success Manager roles and beyond. Our top CSMs and leaders started in this seat. Be part of a scaling team where every win matters and every voice is heard. Form relationships with senior decision makers, asset managers and brokers at the top commercial real estate firms across the country. What makes you a great fit? You’re not just looking for a job, you’re looking to launch a career in CS with real momentum. You could be a great fit if: You’re curious, coachable, and ready to dive headfirst into a fast-paced, goal-driven environment. You embrace new tools and technologies to work smarter and faster. You bring 1+ years of professional experience. Bonus if it’s in CRE, SaaS, or sales but y
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