Strider Technologies
Strategic Solutions
ClientSuccessManager-Government
Neural analysis suggests this role is
optimal for Mid candidates.
“Client Success Manager - Government at Strider Technologies. Skills: Client Success, Government Engagement, Program Management. Lead customer engagement and execution. Bridge the gap between Strider’s platform and mission requirements”
What You'll Achieve.
Deliver outcomes for sophisticated end users; Drive programs to measurable, defensible results; Turns mission needs into shipped outcomes; Make Strider an indispensable part of their intelligence fabric; Ensure individual deployments compound into product; Convert proof points into durable, growing relationships
Industry & Context.
High judgment; Situational awareness; Relentless ownership of customer outcomes; Translate ambiguous mission needs into a sequenced plan of work; Deciding what to build, what to deprioritize, and when to stop
Willingness to travel 25–50% of the time, Active U. S. security clearance (TS/SCI) or eligibility to obtain one
What They're Looking For.
Must Have
5+ years of professional experience in customer-facing strategy, program management, product management, solutions, or operator roles, Demonstrated ability to own multi-stakeholder programs end-to-end and drive them to measurable, defensible results, Experience working with or inside government, defense, intelligence, or national-security comfort operating in cleared or operational environments, product, design, and project-management instincts, Excellent verbal and written communication skills, Demonstrated ability to operate effectively in ambiguous or evolving mission contexts, Willingness to travel 25–50% of the time, Active U. S. security clearance (TS/SCI) or eligibility to obtain one
Nice to Have
Active U. S. security clearance (TS/SCI) or eligibility to obtain one strongly preferred
What You'll Do.
Lead customer engagement and execution
Bridge the gap between Strider’s platform and mission requirements
Embed with government customers
Serve as trusted partner
Own one or more government customer accounts
Build trust with mission leads
and program leadership
Translate ambiguous mission needs into a sequenced plan of work
Drive ruthless execution
Hold the line on commitments
Be the product voice in the room
Shape requirements with the customer
Feed structured product signal back to Strider’s platform team
Care about how analysts and operators use deliverables
and moments of friction
Identify expansion paths inside each account
Convert proof points into durable
growing relationships
Represent the customer internally with clarity and conviction
Advocate for what works
Push back on what doesn’t
How You'll Work.
Team & Collaboration
Collaborative, fast-paced team
Communication Scope
Excellent verbal and written communication skills; Ability to engage both technical and non-technical stakeholders; Ability to engage senior government leadership
Process & Methodology
Own multi-stakeholder programs end-to-end, Drive programs to measurable, defensible results, Project management instincts, Translate ambiguous mission needs into a sequenced plan of work, Drive ruthless execution, Run the cadences, Unblock teams, Hold the line on commitments
Full Job Description
Strider Technologies delivers strategic intelligence that helps organizations make faster, more confident decisions in an increasingly complex global environment. Using cutting-edge AI and proprietary methodologies, we transform open-source data into actionable insights that help protect technology, talent, and supply chains from nation-state risks. Strider is seeking a mission-driven Client Success Manager to lead customer engagement and execution in dynamic, high-stakes environments. As a key member of our customer-facing team, you’ll bridge the gap between Strider’s platform and real-world mission requirements—embedding with government customers, organizing the people, technology, and decisions required to deliver, and serving as the trusted partner who turns mission needs into shipped outcomes. This is a unique opportunity to directly impact national security while helping shape Strider’s future product and customer playbook. If you thrive on driving execution, building trust with operators, and making yourself indispensable to a sophisticated customer, we want to hear from you. Key Qualifications · 5+ years of professional experience in customer-facing strategy, program management, product management, solutions, or operator roles—with a track record of delivering outcomes for sophisticated end users. · Demonstrated ability to own multi-stakeholder programs end-to-end and drive them to measurable, defensible results. · Experience working with or inside government, defense, intelligence, or national-security organizations; comfort operating in cleared or operational environments. · Strong product, design, and project-management instincts—you think in terms of users, workflows, and adoption, not features. · Excellent verbal and written communication skills, with the ability to engage both technical and non-technical stakeholders, up to and including senior government leadership. · Demonstrated ability to operate effectively in ambiguous or evolving mission context
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