SS&C
Financial Services
ClientSuccessManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Client Success Manager at SS&C. Skills: Client relationship management, Value realization. Manage client relationships. Ensure service delivery”
What You'll Achieve.
Successful outcomes; Continuous improvement
Industry & Context.
Problem-solving capability; Sound judgement
What They're Looking For.
Must Have
2+ years of relevant experience, Bachelor's degree
Nice to Have
Experience in Finance, Investment Operations experience, Fund Administration experience, Software Development experience
What You'll Do.
Manage client relationships
Ensure service delivery
Drive client satisfaction
Drive client retention
Identify client needs
Identify client risks
Identify client opportunities
Provide recommendations
Oversee client onboarding
Oversee client implementation
Oversee client engagement
Monitor client performance
Address service issues
Deliver client solutions
Lead moderate projects
Support moderate projects
Prepare client reporting
Deliver client reporting
Deliver client reviews
Deliver client insights
Contribute to process improvements
Enhance client experience
Enhance operational efficiency
How You'll Work.
Team & Collaboration
Cross-functional teams; Internal teams
Communication Scope
Client reporting; Client reviews
Process & Methodology
Project delivery
Full Job Description
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. **_Job Description_** ** _Get To Know Us:_** SS&C Wealth & Investment Technologies is a leading provider of award-winning technology and services for the investment management industry worldwide. Our 5000+ clients across 50+ countries include asset managers, wealth managers, family offices, alternative investment managers, fund administrators, brokers, banks, and insurance. Our solutions streamline their processes for portfolio management, trading and order management, compliance, accounting, performance analytics, reporting and more. This is a unique opportunity to blend financial industry knowledge with technology skills in a vibrant, international work environment. You get to tap into the knowledge of leading financial institutions as well as our experienced team, to learn and develop skills that will ultimately help you progress your career and grow a solid network within the fintech industry. At SS&C, you will find a rewarding career where you can thrive at every level. We are proud of our unique business culture, founded on the passion of our people, dedicated to the success of our clients. As a company, we reward innovation and professionalism and support personal development. We invest in our employees through offering competitive compensation and benefits, comprehensive training opportunities, and employee programs to promote a healthy work-life balance and personal well-being. Our culture thrives on teamwork and diversity. Therefore, we hope to see you bring your unique perspective and talent to SS&C and thrive! ** _Why You Will Love It Here!_** * **Flexibility** : Hybrid Work Model * **Your Future:** Income Pr
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