SS&C

Financial Services

ClientSuccessManager

A$105–145k ~AI est. Sydney, New South Wales, Australia FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Client Success Manager at SS&C. Skills: Client relationship management, Value realization. Manage client relationships. Ensure service delivery”

What You'll Achieve.

Successful outcomes; Continuous improvement

Industry & Context.

Financial Services
Problems you'll solve

Problem-solving capability; Sound judgement

What They're Looking For.

Must Have

2+ years of relevant experience, Bachelor's degree

Nice to Have

Experience in Finance, Investment Operations experience, Fund Administration experience, Software Development experience

What You'll Do.

Manage client relationships

Ensure service delivery

Drive client satisfaction

Drive client retention

Identify client needs

Identify client risks

Identify client opportunities

Provide recommendations

Oversee client onboarding

Oversee client implementation

Oversee client engagement

Monitor client performance

Address service issues

Deliver client solutions

Lead moderate projects

Support moderate projects

Prepare client reporting

Deliver client reporting

Deliver client reviews

Deliver client insights

Contribute to process improvements

Enhance client experience

Enhance operational efficiency

How You'll Work.

Team & Collaboration

Cross-functional teams; Internal teams

Communication Scope

Client reporting; Client reviews

Process & Methodology

Project delivery

Full Job Description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. **_Job Description_** ** _Get To Know Us:_** SS&C Wealth & Investment Technologies is a leading provider of award-winning technology and services for the investment management industry worldwide. Our 5000+ clients across 50+ countries include asset managers, wealth managers, family offices, alternative investment managers, fund administrators, brokers, banks, and insurance. Our solutions streamline their processes for portfolio management, trading and order management, compliance, accounting, performance analytics, reporting and more. This is a unique opportunity to blend financial industry knowledge with technology skills in a vibrant, international work environment. You get to tap into the knowledge of leading financial institutions as well as our experienced team, to learn and develop skills that will ultimately help you progress your career and grow a solid network within the fintech industry. At SS&C, you will find a rewarding career where you can thrive at every level. We are proud of our unique business culture, founded on the passion of our people, dedicated to the success of our clients. As a company, we reward innovation and professionalism and support personal development. We invest in our employees through offering competitive compensation and benefits, comprehensive training opportunities, and employee programs to promote a healthy work-life balance and personal well-being. Our culture thrives on teamwork and diversity. Therefore, we hope to see you bring your unique perspective and talent to SS&C and thrive! ** _Why You Will Love It Here!_** * **Flexibility** : Hybrid Work Model * **Your Future:** Income Pr

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