Metergy Solutions
Real Estate
ClientSuccessManager
Neural analysis suggests this role is
optimal for Senior candidates.
“Client Success Manager at Metergy Solutions. Skills: client relationship management, account management, customer success, problem solving, cross-functional collaboration. The Client Success Manager develops and maintains strong business-to-business relationships with a portfolio of clients, acting as the primary point of contact and trusted advisor. This involves understanding client needs, collaborating internally to provide solutions, and proactively managing client health to ensure retention”
What You'll Achieve.
Develop and maintain success plans that define objectives, timelines, stakeholders, and measurable outcomes tied to submetering. Monitor client health, proactively identifying risks to retention and opportunities for deeper adoption or expansion.
Industry & Context.
risk mitigation; issue resolution
What They're Looking For.
Must Have
Requires a university/college degree or equivalent work experience, with a minimum of 5 years in a business-to-business customer service role. Must possess effective executive presence, excellent written and verbal communication skills, and proficiency with MS Office (Word, Excel, PowerPoint).
Nice to Have
Exposure with CRM databases such as Salesforce and CC&B is considered an asset.
What You'll Do.
The Client Success Manager develops and maintains strong business-to-business relationships with a portfolio of clients, acting as the primary point of contact and trusted advisor.
This involves understanding client needs, collaborating internally to provide solutions, and proactively managing client health to ensure retention and identify expansion opportunities.
The role also partners with Sales and Onboarding teams to ensure seamless transitions and successful implementations.
How You'll Work.
Team & Collaboration
Collaborates with Sales, Onboarding, Field Services, and Billing teams to ensure seamless client transitions, support implementations, and resolve inquiries. Acts as the voice of the client internally, advocating for executive sponsorship and escalating issues as needed.
Communication Scope
written skills; verbal skills
Full Job Description
## Description About Metergy Solutions, LLC. (“Metergy”) Metergy has the energy, rapid growth and excitement of a startup, together with a rock-solid, recession-proof business that has a 45 year track record. We’re a technology company that drives huge carbon emission reductions. This is a once-in-a-career opportunity. As one of North America’s most experienced submetering providers, Metergy has brought turnkey solutions to clients for over 45 years. Metergy supplies, installs and remotely reads meters to measure individual suite consumption of electricity, water, gas, and thermal energy in multi-residential and commercial buildings, and bills and collects for the cost of commodities and administrative charges for the services provided. The business model allows for long-term recurring revenue through an innovative Submetering as a Service (SaaS) model. Submetering is proven to reduce in-suite energy consumption by 40%, driving decarbonization efforts for Metergy’s clients. This performance has enabled Metergy to issue green bonds and obtain green financing. Positioned as the #1 submeter provider in the New York and Canadian markets, and one of the largest in North America, Metergy has more than 900,000 contracted meters, issues over 4M utility bills annually and has over 500 team members. Metergy is a portfolio company of Brookfield Infrastructure Partners. Brookfield is one of the world’s largest investors, owners and operators of infrastructure assets across the utilities, transport, energy, data and sustainable resources sectors. This sponsorship provides Metergy with access to large-scale capital, infrastructure investment expertise and global reach. Our Mission Provide building owners and occupants with accurate and reliable utility consumption data through market-leading expertise in turnkey submetering and billing, while fostering a workplace with inspired team members empowered to do more good. At Metergy, we don’t just believe in our people; we
Applying for this Client Success Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Lever
- Lever uses a streamlined one-page form — apply in under 5 minutes.
- LinkedIn import works well; review parsed data before submitting.
- The cover letter field is optional but visible to reviewers — use it to differentiate.
- Referral codes from employees can significantly boost visibility of your application.
ANONYMOUS · UNFILTERED
What do employees actually say about Metergy Solutions?
Real rants from real employees. Read before you apply.