ClientStrategist/ClientSuccessManager

**Client Strategist / Customer Success Manager (CSM)** **Location:** Remote (US based only; **native-level American English is mandatory**) **Schedule:** Full-Time | US Business Hours (8:30 AM – 5:30 PM CST) **Compensation:** $60,000/year base + performance bonuses (Total Comp: $75,000–$85,000/year) **About the Role** We are hiring a Client Strategist / CSM who will own both the client relationship and the marketing strategy for a portfolio of approximately 30 accounts. This is not a coordinator role. You are the person who sets the plan, directs the creative, reviews the data, adjusts the approach, and hands the tactical execution to the fulfillment team. You will be the main point of contact your clients trust, the authority they look to for marketing guidance, and the strategist who drives their results. When a business owner picks up the phone, they should feel like they are talking to someone who understands their world — not a marketer reading from a deck. This role is part strategy, part relationship, and part sales. If you have experience in client-facing marketing roles, understand paid advertising, and know how to build trust with business owners through direct, peer-level conversations, this role was built for you. **Key Responsibilities** **Strategy & Campaign Direction** * Own the full-funnel marketing strategy for each client: lead generation ads, retargeting, CRM automation, and follow-up sequences * Set creative direction — determine what video and image assets should communicate, which angles to test, and what messaging to prioritize * Review campaign performance data across paid advertising and SEO, identify what is working and what is not, and adjust the plan accordingly * Translate marketing analytics into clear, actionable insights that business owners can understand without jargon * Hand off tactical execution to the fulfillment team while maintaining strategic oversight of all deliverables **Client Relationship Management** * Serve as the prim