Baird

Private Wealth Management

ClientSpecialist

Pennsylvania, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Client Specialist at Baird. Skills: Client service, Operational support, Communication, Organization. Deliver outstanding client service. Provide operational support”

What You'll Achieve.

Deliver outstanding client service; Contribute to success of Baird’s Private Wealth Management business; Provide best wealth management solutions; Achieve specific goals in a timely manner; Implement well-defined client service models; Drive Financial Advisors’ business

Industry & Context.

Private Wealth Management
Problems you'll solve

Good analytical and critical problem-solving skills

What They're Looking For.

Must Have

Active Securities Industry Essentials (SIE) Exam, Series 7, Series 66 or Series 63 and Series 65 licenses, Proficient in Microsoft Office suite (Word, Excel, PowerPoint), Excellent verbal and written communication ability, Detail oriented with an emphasis on accuracy, organizational skills, Understands compliance regulations and correspondence policies, Maintains client confidentiality, Good analytical and critical problem-solving skills

Nice to Have

Bachelor’s degree

What You'll Do.

Deliver outstanding client service

Provide operational support

Coordinate client onboarding

Manage prospect pipeline

Assist with proposal generation

Prepare new account paperwork

Transition new assets

Establish client service plan

Leverage partnerships

Answer incoming phone calls

Advise Financial Advisor

Schedule client appointments

Assemble meeting materials

Ensure business adherence

Manage social media presence

Maintain Client Relationship Management system

Organize client events

Design seminar material

Coordinate seminar content

Follow through with client contact

Enhance business effectiveness

Initiate and complete transactions

Service client accounts

Fulfill client requests

Complete special projects

Enter security orders

Review investment opportunities

Notify Financial Advisor

How You'll Work.

Team & Collaboration

Work with Financial Advisors; Partner with Corporate Resource Groups; Provide backup to other teams

Communication Scope

Excellent verbal and written communication ability

Full Job Description

**About the Role:** As a Client Specialist at Baird, you’ll play a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You’ll be at the heart of the client experience—coordinating onboarding, managing communications, supporting account operations, and helping organize impactful client events. Your work will directly contribute to the success of Baird’s Private Wealth Management business, where true wealth management means understanding each client’s unique vision and tailoring solutions to help them succeed. Check out this [ _video_](https://youtu.be/8w2ki0IM_a8?si=ms8m-gzM2llH8SxP) to learn more about the day in the life of our Client Assistants and Client Specialists! **The Impact You’ll Make:** * Responsible for client onboarding coordination, which includes managing Financial Advisor(s) prospect pipeline, assisting with proposal generation, preparing new account paperwork, opening accounts, transitioning new assets to Baird and establishing an ongoing communication/client service plan. * Gain knowledge of and leverage partnership with Baird’s Corporate Resource Groups to provide the best wealth management solutions to clients. * Answers all incoming phone calls and handles as appropriate. Manages client needs where possible and advises Financial Advisor of action taken. * May schedule client appointments and/or conference room for appointments. * Assemble/generate materials including paperwork and reports for client meetings. * Understand and ensure business adherence with firm and financial industry regulatory policies. * May manage FA and Team’s social media presence (website, LinkedIn, X, etc.). * Maintain Client Relationship Management (CRM) system for Financial Advisor(s), as well as leverage the platform to manage the client relationship through mailings, reporting, e-mail tracking, and more, with the goal of implementing well-defined client service models. * May organize and coordinate seminars

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