Baird

Private Wealth Management

ClientSpecialist

Louisville, Kentucky, United States FULL TIME
The Brief

“Client Specialist at Baird. Skills: Client service, Operational support, Financial Advisor support. Coordinate client onboarding. Manage Financial Advisor prospect pipeline”

What You'll Achieve.

Deliver outstanding client service; Provide operational support; Contribute to the success of Baird’s Private Wealth Management business; Implement well-defined client service models; Drive the Financial Advisors’ business

Industry & Context.

Private Wealth Management
Problems you'll solve

Good analytical and critical problem-solving skills

What They're Looking For.

Must Have

2+ years of prior industry and/or administrative work experience, Active Securities Industry Essentials (SIE) Exam, Series 7, and Series 66 or Series 63 and Series 65 licenses or be willing to study and obtain within 18 months of hire, Proficient in Microsoft Office suite (Word, Excel, PowerPoint), Ability to learn and effectively navigate Baird’s Private Wealth Management technology platforms, Excellent verbal and written communication ability, Detail oriented with an emphasis on accuracy, Organizational skills, Understands compliance regulations and correspondence policies, Maintains client confidentiality, Good analytical and critical problem-solving skills

Nice to Have

Bachelor’s degree

What You'll Do.

Coordinate client onboarding

Manage Financial Advisor prospect pipeline

Assist with proposal generation

Prepare new account paperwork

Transition new assets to Baird

Establish ongoing client service plan

Answer incoming phone calls

Advise Financial Advisor of action taken

Schedule client appointments

Assemble/generate materials for client meetings

Ensure business adherence with firm and financial industry regulatory policies

Manage FA and Team’s social media presence

Maintain Client Relationship Management (CRM) system

Leverage CRM platform to manage client relationship

Organize and coordinate seminars and client events

Design material and seminar/meeting content

Coordinate PowerPoint presentations

Follow through with client contact

Enhance FA(s) business effectiveness and marketability

Initiate and complete all transactions required to fully service client accounts

Enter security orders

Provide back-up to other teams and the branch

Perform other duties and special projects

Proactively review investment opportunities

Notify Financial Advisor(s) to take action on opportunities

How You'll Work.

Team & Collaboration

Work with Financial Advisors; Partner with Baird’s Corporate Resource Groups; Provide back-up to other teams and the branch

Communication Scope

Excellent verbal and written communication ability

Free ATS check

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