Baird
Private Wealth Management
ClientSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Client Specialist at Baird. Skills: client service, operational support, financial advisor support. Deliver outstanding client service. Provide operational support”
What You'll Achieve.
Deliver outstanding client service; Contribute to success of Private Wealth Management business; Implement well-defined client service models; Enhance FA business effectiveness; Enhance FA marketability; Drive Financial Advisors’ business
Industry & Context.
Good analytical and critical problem-solving skills
What They're Looking For.
Must Have
2+ years of prior industry and/or administrative work experience, Active Securities Industry Essentials (SIE) Exam, Series 7, and Series 66 or Series 63 and Series 65 licenses or be willing to study and obtain within 18 months of hire
Nice to Have
Bachelor’s degree preferred, not required
What You'll Do.
Deliver outstanding client service
Provide operational support
Coordinate client onboarding
Manage prospect pipeline
Assist with proposal generation
Prepare new account paperwork
Transition new assets
Establish ongoing client service plan
Leverage Corporate Resource Groups
Answer incoming phone calls
Advise Financial Advisor of action
Schedule client appointments
Assemble materials for client meetings
Generate reports for client meetings
Ensure business adherence to policies
Manage social media presence
Maintain Client Relationship Management system
Manage client relationship through mailings
Manage client relationship through reporting
Manage client relationship through e-mail tracking
Implement client service models
Organize and coordinate seminars
Organize and coordinate client events
Develop client lists for events
Design seminar material
Design meeting content
Coordinate PowerPoint presentations
Follow through with client contact
Enhance FA business effectiveness
Enhance FA marketability
Initiate and complete transactions
Service client accounts
Complete client correspondence
Fulfill client requests
Complete special projects
Enter security orders
Provide back-up to other teams
Perform special projects
Proactively review investment opportunities
Notify Financial Advisor of opportunities
Drive Financial Advisor's business
How You'll Work.
Team & Collaboration
Work with Financial Advisors; Leverage partnership with Corporate Resource Groups; Provide back-up to other teams
Communication Scope
Excellent verbal and written communication ability
Full Job Description
**About the Role:** As a Client Specialist at Baird, you’ll play a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You’ll be at the heart of the client experience—coordinating onboarding, managing communications, supporting account operations, and helping organize impactful client events. Your work will directly contribute to the success of Baird’s Private Wealth Management business, where true wealth management means understanding each client’s unique vision and tailoring solutions to help them succeed. Check out this [ _video_](https://youtu.be/8w2ki0IM_a8?si=ms8m-gzM2llH8SxP) to learn more about the day in the life of our Client Assistants and Client Specialists! **The Impact You’ll Make:** * Responsible for client onboarding coordination, which includes managing Financial Advisor(s) prospect pipeline, assisting with proposal generation, preparing new account paperwork, opening accounts, transitioning new assets to Baird and establishing an ongoing communication/client service plan. * Gain knowledge of and leverage partnership with Baird’s Corporate Resource Groups to provide the best wealth management solutions to clients. * Answers all incoming phone calls and handles as appropriate. Manages client needs where possible and advises Financial Advisor of action taken. * May schedule client appointments and/or conference room for appointments. * Assemble/generate materials including paperwork and reports for client meetings. * Understand and ensure business adherence with firm and financial industry regulatory policies. * May manage FA and Team’s social media presence (website, LinkedIn, X, etc.). * Maintain Client Relationship Management (CRM) system for Financial Advisor(s), as well as leverage the platform to manage the client relationship through mailings, reporting, e-mail tracking, and more, with the goal of implementing well-defined client service models. * May organize and coordinate seminars
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