Baird

Private Wealth Management

ClientSpecialist

$0–0k Chicago, Illinois, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Client Specialist at Baird. Skills: client service, operational support, financial advisor support. Deliver outstanding client service. Provide operational support”

What You'll Achieve.

Deliver outstanding client service; Contribute to success of Private Wealth Management business; Implement well-defined client service models; Enhance FA business effectiveness; Enhance FA marketability; Drive Financial Advisors’ business

Industry & Context.

Private Wealth Management
Problems you'll solve

Good analytical and critical problem-solving skills

What They're Looking For.

Must Have

2+ years of prior industry and/or administrative work experience, Active Securities Industry Essentials (SIE) Exam, Series 7, and Series 66 or Series 63 and Series 65 licenses or be willing to study and obtain within 18 months of hire

Nice to Have

Bachelor’s degree preferred, not required

What You'll Do.

Deliver outstanding client service

Provide operational support

Coordinate client onboarding

Manage prospect pipeline

Assist with proposal generation

Prepare new account paperwork

Transition new assets

Establish ongoing client service plan

Leverage Corporate Resource Groups

Answer incoming phone calls

Advise Financial Advisor of action

Schedule client appointments

Assemble materials for client meetings

Generate reports for client meetings

Ensure business adherence to policies

Manage social media presence

Maintain Client Relationship Management system

Manage client relationship through mailings

Manage client relationship through reporting

Manage client relationship through e-mail tracking

Implement client service models

Organize and coordinate seminars

Organize and coordinate client events

Develop client lists for events

Design seminar material

Design meeting content

Coordinate PowerPoint presentations

Follow through with client contact

Enhance FA business effectiveness

Enhance FA marketability

Initiate and complete transactions

Service client accounts

Complete client correspondence

Fulfill client requests

Complete special projects

Enter security orders

Provide back-up to other teams

Perform special projects

Proactively review investment opportunities

Notify Financial Advisor of opportunities

Drive Financial Advisor's business

How You'll Work.

Team & Collaboration

Work with Financial Advisors; Leverage partnership with Corporate Resource Groups; Provide back-up to other teams

Communication Scope

Excellent verbal and written communication ability

Full Job Description

**About the Role:** As a Client Specialist at Baird, you’ll play a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You’ll be at the heart of the client experience—coordinating onboarding, managing communications, supporting account operations, and helping organize impactful client events. Your work will directly contribute to the success of Baird’s Private Wealth Management business, where true wealth management means understanding each client’s unique vision and tailoring solutions to help them succeed. Check out this [ _video_](https://youtu.be/8w2ki0IM_a8?si=ms8m-gzM2llH8SxP) to learn more about the day in the life of our Client Assistants and Client Specialists! **The Impact You’ll Make:** * Responsible for client onboarding coordination, which includes managing Financial Advisor(s) prospect pipeline, assisting with proposal generation, preparing new account paperwork, opening accounts, transitioning new assets to Baird and establishing an ongoing communication/client service plan. * Gain knowledge of and leverage partnership with Baird’s Corporate Resource Groups to provide the best wealth management solutions to clients. * Answers all incoming phone calls and handles as appropriate. Manages client needs where possible and advises Financial Advisor of action taken. * May schedule client appointments and/or conference room for appointments. * Assemble/generate materials including paperwork and reports for client meetings. * Understand and ensure business adherence with firm and financial industry regulatory policies. * May manage FA and Team’s social media presence (website, LinkedIn, X, etc.). * Maintain Client Relationship Management (CRM) system for Financial Advisor(s), as well as leverage the platform to manage the client relationship through mailings, reporting, e-mail tracking, and more, with the goal of implementing well-defined client service models. * May organize and coordinate seminars

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