ClientSpecialist(AccountManager)

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,500 customers to provide better digital experiences to more than 25+ million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. The Client Specialist is responsible for supporting and growing business with a defined set of Nexthink’s existing accounts. • Lead and co-ordinate the activities of pre-sales, professional services, service delivery managers, customer success, marketing and working with functional leaders to ensure the right skills and resources are aligned to achieve success. • Drives renewals, expansion and upsell sales motion. • Has responsibility for the overall account strategy and management including the creation and execution of a business-outcome based strategic account plan. • Maintains high touch and trusted advisor status with the customer establishing trust. • Oversees and implements business case & value selling strategies which align the customer’s needs. • Manages tactical business while investing in larger, longer term strategic opportunities. • Conduct negotiations with mutual best interest via contract management and pricing strategy. • Develop and attain accurate quarterly and annual revenue forecasts for every account. • Embodies our core values in all that you do: We are one team, We are positive, We keep growing and We get things done! ## Qualifications * 1-3 years track record in sales with quota achievement * Previous sales experience gained within software or solution sales organisations * Demonstrable track record of achieving sales targets * Enjoys w