Chronograph

Financial Technology

ClientSolutionsManager

$100–115k San Francisco, California, United States Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Client Solutions Manager at Chronograph. Skills: Client Solutions, Product Implementation, Relationship Management, AI Tools. Act as product expert. Act as primary configuration manager”

What You'll Achieve.

Customer success; Product implementations; Relationship management; Strategic undertakings; Client adoption; Best practices; Use case health; Comprehensive client experience; Scale client solutions division; Unlock next generation tooling; Reshape investment team management; Surface insights; Make decisions; Produce immediate impact

Industry & Context.

Financial Technology
Problems you'll solve

Analytical skills

Eligibility Requirements

Occasional travel

What They're Looking For.

Must Have

Bachelor's degree, 2–4 years professional services experience, Demonstrated excellence producing time-sensitive deliverables, Curiosity with foundational models and AI tools, Superb written and verbal communication skills, Entrepreneurial mindset and attitude, Ability to adapt to high-performance environment, Manage multiple priorities with precision, Proactive leadership instincts, Expert-level proficiency in Microsoft Office Suite

Nice to Have

Consulting experience, Investment banking experience, Private capital investor relations experience, Business development experience, Technology client success experience, Sales engineering experience, Familiarity with modern data or BI tools, Prior exposure to private equity, Prior exposure to venture capital, Prior exposure to credit fund operations, Experience working with AI-powered software products, Experience selling AI-powered software products

What You'll Do.

Act as product expert

Act as primary configuration manager

Guide clients in adopting platform features

Help investment teams understand practical applications

Unlock measurable workflow value

Design Client Success processes

Implement Client Success initiatives

Collaborate with clients on strategic data initiatives

Translate complex investment workflows

Optimize platform configurations

Develop recommended best practices

Maintain recommended best practices

Deliver supporting materials

Coordinate resources across Chronograph

Ensure timely completion of client deliverables

Align around client development initiatives

Identify account growth opportunities

Strategize with senior leadership

Develop compelling client business cases

Produce flawless client deliverables

Facilitate communication around project requirements

Uphold Chronograph brand standards

How You'll Work.

Team & Collaboration

Collaborative team; Cross-functional alignment; Client Development; Marketing; Data Operations; Product

Communication Scope

Written communication; Verbal communication; Translate technical concepts

Full Job Description

Overview Chronograph was founded to bring next-generation technology to private capital markets. Through our suite of cloud-based analytics and data management solutions, we help many of the world’s largest and most sophisticated venture capital, private equity, and credit funds understand their investment performance in unprecedented detail, with over 258,000 private companies and 15,000 private capital funds monitored via our solution suite. At Chronograph, we get to go “behind the scenes” and work directly with investors who are driving some of the most impactful changes across high growth start-ups, global infrastructure and renewable energy, growth equity, and all other private capital strategies. The firm is backed by The Carlyle Group, Nasdaq Inc., and Summit Partners, and has seen continuous rapid growth since its founding in 2016. The Opportunity Bring your expertise to a highly collaborative, creative, and innovative team with a market-leading technology product suite. We are seeking a highly motivated Manager to join our Client Solutions team in San Francisco to help oversee customer success, product implementations, relationship management, and strategic undertakings as our international client base continues to rapidly grow. You will work closely with key stakeholders to support client adoption, best practices, and overall use case health with a focus on a comprehensive and cohesive approach to the client experience. This position will report to the GP Client Solutions Team Lead, with engagement across the organization while you help scale Chronograph's West Coast client solutions division. Private capital markets investors increasingly turn to Chronograph as the foundational data layer to power their agentic transformations. This role sits at the center of that evolution: you will help our most sophisticated GP clients not just adopt our core platform, but unlock the next generation of intelligent tooling that is reshaping how investment teams manage d

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