Chronograph
Financial Technology
ClientSolutionsManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Client Solutions Manager at Chronograph. Skills: Client Solutions, Product Implementation, Relationship Management, AI Tools. Act as product expert. Act as primary configuration manager”
What You'll Achieve.
Customer success; Product implementations; Relationship management; Strategic undertakings; Client adoption; Best practices; Use case health; Comprehensive client experience; Scale client solutions division; Unlock next generation tooling; Reshape investment team management; Surface insights; Make decisions; Produce immediate impact
Industry & Context.
Analytical skills
Occasional travel
What They're Looking For.
Must Have
Bachelor's degree, 2–4 years professional services experience, Demonstrated excellence producing time-sensitive deliverables, Curiosity with foundational models and AI tools, Superb written and verbal communication skills, Entrepreneurial mindset and attitude, Ability to adapt to high-performance environment, Manage multiple priorities with precision, Proactive leadership instincts, Expert-level proficiency in Microsoft Office Suite
Nice to Have
Consulting experience, Investment banking experience, Private capital investor relations experience, Business development experience, Technology client success experience, Sales engineering experience, Familiarity with modern data or BI tools, Prior exposure to private equity, Prior exposure to venture capital, Prior exposure to credit fund operations, Experience working with AI-powered software products, Experience selling AI-powered software products
What You'll Do.
Act as product expert
Act as primary configuration manager
Guide clients in adopting platform features
Help investment teams understand practical applications
Unlock measurable workflow value
Design Client Success processes
Implement Client Success initiatives
Collaborate with clients on strategic data initiatives
Translate complex investment workflows
Optimize platform configurations
Develop recommended best practices
Maintain recommended best practices
Deliver supporting materials
Coordinate resources across Chronograph
Ensure timely completion of client deliverables
Align around client development initiatives
Identify account growth opportunities
Strategize with senior leadership
Develop compelling client business cases
Produce flawless client deliverables
Facilitate communication around project requirements
Uphold Chronograph brand standards
How You'll Work.
Team & Collaboration
Collaborative team; Cross-functional alignment; Client Development; Marketing; Data Operations; Product
Communication Scope
Written communication; Verbal communication; Translate technical concepts
Full Job Description
Overview Chronograph was founded to bring next-generation technology to private capital markets. Through our suite of cloud-based analytics and data management solutions, we help many of the world’s largest and most sophisticated venture capital, private equity, and credit funds understand their investment performance in unprecedented detail, with over 258,000 private companies and 15,000 private capital funds monitored via our solution suite. At Chronograph, we get to go “behind the scenes” and work directly with investors who are driving some of the most impactful changes across high growth start-ups, global infrastructure and renewable energy, growth equity, and all other private capital strategies. The firm is backed by The Carlyle Group, Nasdaq Inc., and Summit Partners, and has seen continuous rapid growth since its founding in 2016. The Opportunity Bring your expertise to a highly collaborative, creative, and innovative team with a market-leading technology product suite. We are seeking a highly motivated Manager to join our Client Solutions team in San Francisco to help oversee customer success, product implementations, relationship management, and strategic undertakings as our international client base continues to rapidly grow. You will work closely with key stakeholders to support client adoption, best practices, and overall use case health with a focus on a comprehensive and cohesive approach to the client experience. This position will report to the GP Client Solutions Team Lead, with engagement across the organization while you help scale Chronograph's West Coast client solutions division. Private capital markets investors increasingly turn to Chronograph as the foundational data layer to power their agentic transformations. This role sits at the center of that evolution: you will help our most sophisticated GP clients not just adopt our core platform, but unlock the next generation of intelligent tooling that is reshaping how investment teams manage d
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