Alpha
ClientSolutionsBusinessAnalyst
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Client Solutions Business Analyst at Alpha. Skills: Solution Design, RFP support, Demo initiatives, Metrics Gathering. Solution Design on active Alpha deals. Support Service Definition”
Industry & Context.
Problem solving; Data analysis
What They're Looking For.
Must Have
Understanding of financial markets, Communication ability, Demonstrated problem solving skills, Ability to multi-task, Quickly pivot, Learn new topics, Proficiency with Microsoft PowerPoint, Proficiency with Microsoft Excel, Highly organized, Detail oriented
What You'll Do.
Solution Design on active Alpha deals
Support Service Definition
Conduct client discovery calls
Update weekly dashboards
Develop client future state operating model
Assist in sourcing RFP answers
Position RFP questions
Lead collaboration efforts across SMEs
Create new video content
Support Alpha demo initiatives
Provide expertise on Consensus demo tool
Support use of Consensus tool
Liaise with Consensus vendor support
Support live client demos
Gather metrics for Alpha clients
Create internal newsletter
Perform total cost of ownership analysis
How You'll Work.
Team & Collaboration
Collaborate cross-functionally; Interaction with solution owners; Interaction with SMEs; Interaction with clients; Collaboration across Alpha SMEs
Communication Scope
Client meetings; Presentations
Full Job Description
**Why this job is important to us** * The client solutions team works on a variety of projects related to active deals and strategic initiatives. The team works closely with sales teams and SMEs from both Alpha and CRD to help design solutions for prospects and clients. Historically, the team has also been involved with the deal pricing process and plays a role in sourcing metrics needed for pricing estimation. The team is often pulled in to help on Request for Proposals (RFP’s) for potential new clients and actively supports content creation in the Lexicon database. Additionally, the team supports Alpha demo initiatives and creation of new demo content. **Key Responsibilities** * Solution Design on active Alpha deals – work on entire deal process * Service Definition support * Client discovery calls * Weekly update calls with clients; updating weekly dashboards used during client meetings * Development of client future state operating model and materials * RFPs * Assist in the sourcing of answers and positioning RFP questions related to Alpha services * Lead collaboration efforts across Alpha Subject Matter Experts (SMEs) * Demo initiatives * New video content creation – Alpha demos and presentations highlighting Alpha value prop * Provide expertise on the _Consensus_ demo tool and support use of the tool for business cases and industry events; liaise with _Consensus_ vendor support team * Support live client demos * Metrics Gathering/client reports * Involves data collection, aggregation and analysis for Alpha clients * Ad-hoc projects such as the creation of an internal newsletter for use across the global client solutions team, total cost of ownership analysis, etc. **Required Skills** * Understanding of financial markets * This helps with comprehension of topics discussed during deal solutioning * Strong communication skills; ability to collaborate cross-functionally to support technical concepts * There’s a lot of interaction with different solution owners, SM
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