PNC
Vendor Finance
ClientSolutionSpecialist
“Client Solution Specialist at PNC. Skills: Client Solution Specialist, Vendor Finance, Customer Service, Sales Support, Client Relationship Management. Provides sales, service and execution support for new and ongoing client relationships.. Gathers required documentation.”
What You'll Achieve.
delivering the best experience for our customers; contribute to the company’s success; consistently delivering a high level of service to internal and external clients
Industry & Context.
Decision Making and Critical Thinking; Problem Management Process
occasional in-person attendance for training, meetings or team collaboration in Horsham, PA, If approved, work must be conducted from a quiet, secure, and confidential home-based workspace., Occasional in-office participation may be required based on business needs., PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position., subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
What They're Looking For.
Must Have
Associates or equivalent degree, related experience or product knowledge, 3+ years experience
Nice to Have
Business Decisions, Client Counseling, Client Relationship Building, Competitive Advantages, Customer Experience (CX), Customer Service, Organizational Tasks, Personal Initiative, Relationship Management, Results-Oriented, Telephone Customer Service
What You'll Do.
service and execution support for new and ongoing client relationships.
Gathers required documentation.
reviews and verifies documents and relevant information for accuracy.
Performs common processing and ensures compliance with standard regulations and processes.
Acts as a point of contact for clients
client teams or service partners and escalates client implementation and servicing issues as necessary.
updates and verifies client
or transaction details in relevant systems/applications.
Provides reports as needed.
May perform general administrative support.
How You'll Work.
Team & Collaboration
Acts as a point of contact for clients, client teams or service partners and escalates client implementation and servicing issues as necessary.; team collaboration
Communication Scope
Effective Communications
Process & Methodology
May administer implementation plans.
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