Northern Trust

Financial Services

ClientServicingDevelopmentAssociate

$43–65k Chicago, Illinois, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Entry candidates.

The Brief

“Client Servicing Development Associate at Northern Trust. Complete all required training. Receive passing scores on training courses”

Industry & Context.

Financial Services
Problems you'll solve

Problem solving skills; Analytical skills

What They're Looking For.

Must Have

Authorized to work in U.S. without sponsorship

Nice to Have

Post-secondary degree preferred

What You'll Do.

Complete all required training

Receive passing scores on training courses

Pivot from training to overflow team

Develop knowledge of business applications

Execute client account servicing activities

Develop understanding of required steps

Communicate with partners

Address requirements of each activity

Adhere to corporate guidelines

Escalate issues and concerns to management

Review and maintain client records

Collect and image required documentation

Deliver excellent levels of service

Full Job Description

**_About Northern Trust:_** Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Partners hired into the Jumpstart program will undergo foundational and functional training in core wealth management concepts and tasks, which will prepare them for placement on a Wealth Management team. Financial services experience is not required for this role. This program is ideal for early-career candidates looking for an entry point into a career with Northern Trust. Key Responsibilities: \- Complete all required training within a specified time frame \- Consistently receive passing scores on all proctored and self-paced training courses \- Quickly pivot from training to overflow team to support work based on volume and client needs \- Develop a strong knowledge of the various business applications critical to client and account servicing, including on-line tools \- Execute client account servicing activities as requested by partners within appropriate time frames \- Develop a strong understanding of required steps involved with each request, communicating with partners as appropriate to properly execute the requested activity \- Address the requirements of each activity in a timely fashion and in strict adherence with corporate and business guidelines and procedures, promptly escalating any issues and/or concerns to management \- Review and maintain client records and information on all applicable client servicing systems, ensuring appropriate and required documentation is collected a

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