Client Services
Finance / FinServ
ClientServicesTradingConsultant
“Client Services - Trading Consultant at Client Services. Skills: Trading, risk management, processing solutions, platform implementation, support, delivery services, client assistance. Provide support and delivery services to our clients on her/his expertise domain according to Murex standards (quality and effort). Provide support services to the clients: follow-up and solving of open cases”
Industry & Context.
analysis skills; solving of open cases
What They're Looking For.
Must Have
Client-facing skills, fluent in English, analysis skills, Ability to take initiatives and work in autonomy, Good communication skills and interactions with others
Nice to Have
Financial Engineering knowledge, Python, C++
What You'll Do.
Provide support and delivery services to our clients on her/his expertise domain according to Murex standards (quality and effort)
Provide support services to the clients: follow-up and solving of open cases
Contribute to the build phases of upgrade
migration or implementation projects as a stream member and participate to the client workshops when needed
Manage defect correction and product enhancement
internal to Murex or to clients
Contribute to client assistance on-site
Start acting as Support Coordinator with guidance
Provide internal assistance to more senior profiles for demo / pre-sales preparation
Work on an internal product evolution stream
How You'll Work.
Team & Collaboration
coordinating with Trading product experts to raise the client concerns, align on the recommendations and share the new areas of enhancement; Provide internal assistance to more senior profiles for demo / pre-sales preparation; Good communication skills and interactions with others
Communication Scope
Client-facing skills; fluent in English; Good communication skills and interactions with others
Process & Methodology
Contribute to the build phases of upgrade, migration or implementation projects as a stream member
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