IQ-EQ
Finance / FinServ
ClientServicesSeniorAccountant
Neural analysis suggests this role is
optimal for mid candidates.
“Client Services Senior Accountant at IQ-EQ. Skills: Real Estate Fund Structures accounting and administration, management accounting, fund accounting, client delivery, financial statements review. Provide high quality service deliverables to Real Estate (RE) Clients. Review all Financial Statements and disclosures”
What You'll Achieve.
Ensure all deliverables are met; Ensure the Clients expectations are managed and met on a day to day basis; Ensure consistent delivery of client reporting/ information accurately and on time; Minimise risk to IQ-EQ; Ensure all requests for designated clients are met; Ensure KPIs are developed, implemented and reported quarterly in accordance with agreed SLA’s; Ensure all deliverables adequately resourced and completed on time; Ensure reconciled cash balances are maintained for all clients at all times; Ensure Client database is up to date and accurate; Minimise risk of errors
Industry & Context.
proactive in defining areas needing attention or support; intelligent solutions
What They're Looking For.
Must Have
Bachelor Degree in Accounting, CPA or equivalent, At least 5 years of management accounting or fund accounting experience in real estate industry, Knowledge of consolidation with multi-currency legal entities, Ability to review 3rd party management accounts and understanding of duties performed by Property Managers, rent billing, collection of rent, insurance recharge, Ability to use and understand property systems and processes (ie – Yardi / Horizon), An understanding of various types of income, dilapidations, lease surrender, capital contribution, capital allowances, rent reconciliation between demands raised and tenancy schedule, Excellent organisational, prioritisation and interpersonal skills, Comfortable communicating with Senior Management, Can do’ attitude, ability to cope with tight deadlines, working under pressure and lead by example
Nice to Have
Knowledge real estate industries is essential, Advanced Excel skills including Pivot Tables and data manipulation, Experience working in Financial Services office environment, An understanding of tax, GST, Capital allowances will be an added advantage
What You'll Do.
Provide high quality service deliverables to Real Estate (RE) Clients
Review all Financial Statements and disclosures
Review ad-hoc client deliverables in relation to providing fund administration services to RE clients
Improve processes and efficiencies of the department
Be subject matter expert of Real Estate Fund Structures accounting and administration processes
Manage financial servicing for a portfolio of RE clients
Ensure smooth running of day to day relationship with Clients
Ensure consistent delivery of client reporting/ information accurately and on time
Minimise risk to IQ-EQ by ensuring all procedures and checklists are followed
Deliver timely quality service to RE Client
Ensure all requests for designated clients are met
Respond to client/investor queries within 24 hours
Complete a review on designated Client work (includes NAV
Financial Statements and other Ad Hoc Tasks)
Assist on reviews for other teams as required
Prepare quarter end timetable for all client work
Manage quarter end process
Maintain regular contact with Client through weekly phone calls and emails detailing upcoming deliverables and progress thereof
Assist with new business take on where required
Ensure reconciled cash balances are maintained for all clients at all times
Ensure electronic time sheets are completed daily
and accurately for all hours worked and recording ad hoc work completed for billing purposes
Understand and use best practice on Investran (accounting platform)
Understand and make best use of the functionality in our software when producing accounts
Ensure Client database is up to date and accurate in Investran (contact changes completed within 24 hours of receipt) and Outlook databases for client related changes
Ensure relevant procedures and checklists are adhered to by staff to minimise risk of errors
complaints or errors to Compliance officer promptly
Ensure all error reports are completed for review by the Senior Accountant on the day an error is identified
How You'll Work.
Team & Collaboration
Work with Back Office on client deliverables to ensure adequate resources are allocated and fully utilised; Provide constructive feedback to Back Office on a timely basis; Ensure Back Office receive appropriate development support; Utilise support team / additional resources where necessary to ensure deadlines are achieved; Collaborating with colleagues
Communication Scope
Excellent organisational, prioritisation and interpersonal skills; Comfortable communicating with Senior Management; Maintain regular contact with Client through weekly phone calls and emails detailing upcoming deliverables and progress thereof
Process & Methodology
Manage quarter end process, Plan workloads, Utilise support team / additional resources where necessary to ensure deadlines are achieved
Full Job Description
We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world’s top-15 private equity firms. Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts. Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding. We’re driven by our Group purpose, to power people and possibilities. What you will do Purpose : * To provide high quality service deliverables to the firm’s Real Estate (RE) Clients you are responsible for, ensuring all deliverables are met and the Clients expectations are managed and met on a day to day basis. * This entails reviewing all Financial Statements and disclosures and ad-hoc client deliverables in relation to providing fund administration services to RE clients. * Expected to help improve the processes and efficiencies of the department. * Be subject matter expert of Real Estate Fund Structures accounting and administration processes. Core Responsibilities: * Managing financial servicing for a portfolio of RE clients ensuring the smooth running of day to day relationship with Clients and consistent delivery of client reporting/ information accurately and on time * Ensuring that adequate training has been received and support provided in order to complete the role and be proactive in defining areas needing attention or support * Be an ‘expert’ on designated clients including understanding technical details of their LPA, SLA, Fee Agreement and any technical nuances * M
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