IQVIA

life sciences and healthcare

ClientServicesRep1

Taguig, Philippines FULL TIME Remote Friendly
The Brief

“Client Services Rep 1 at IQVIA. Skills: report generation, client support. Controls the report generation process. Provides guidance and support to clients daily or as a specialist on specific products/services”

Industry & Context.

life sciences and healthcare
Problems you'll solve

Demonstrate problem solving, analytical and customer service skills

Eligibility Requirements

Willing to work in graveyard shift

What They're Looking For.

Must Have

Bachelor's Degree, Two (2) years related work experience, Ability to communicate effectively with various levels in the organization (written and oral), Demonstrate problem solving, analytical and customer service skills, Willing to work in graveyard shift

Nice to Have

Experience in an IQVIA role, pharmaceutical experience

What You'll Do.

Controls the report generation process

Provides guidance and support to clients daily or as a specialist on specific products/services

Ensures the contract fulfillment to specifications of basic and routine reports for defined customers

Reviews client data requirements with the appropriate internal resource to ensure that basic product deliverables meet the customer's specifications

including timeliness and quality

Follows IQVIA data verification protocols

analyzes and responds to client inquiries that are routine in nature

Provides support to team for client service meetings at customer sites

May produce ad-hoc studies on demand

How You'll Work.

Team & Collaboration

Provides support to team for client service meetings at customer sites

Communication Scope

Ability to communicate effectively with various levels in the organization (written and oral)

Free ATS check

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