IFS

Information Technology And Services

ClientServicesPartner

A$175–250k ~AI est. Melbourne, Victoria, Australia FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for mid candidates.

The Brief

“Client Services Partner at IFS. Skills: Services presales, Customer outcomes, Sales strategy. Support sales team packing services. Support sales team positioning services”

Industry & Context.

Information Technology And Services
Problems you'll solve

Problem solving; Analysis skills

Eligibility Requirements

Willing to travel

What They're Looking For.

Must Have

10+ years customer facing/pre-sales, Customer success experience, Professional services experience, Management consultancy experience, Project experience transformation/digitalisation, Proficiency in English, Verbal communication skills, Written communication skills, Presentation skills, Strategic planning skills, Thrives deadline-driven environment, Willing to travel, Competency Microsoft Powerpoint, Competency Microsoft Excel, Competency Microsoft Power BI, Competency Gen AI

Nice to Have

University degree, Equivalent professional qualifications, Experience ERP applications, Experience FSM applications, Experience EAM applications, Experience agile development methodology, Industry knowledge IFS 6 core industries, Proven experience Sales methodologies

What You'll Do.

Support sales team packing services

Support sales team positioning services

Support sales team integrating services

Shape desired customer outcomes

Design executable offerings

Deliver value customer lifecycle

Position service offerings

Sell service offerings

Facilitate customer requirements discovery workshops

Pitch services aligned customer objectives

Set services sales strategy

Ensure IFS proposals follow best practices

Ensure IFS proposals follow standards

Minimize risk customer

Drive services content bids

Drive underpinning documentation

Drive Statements of Work

How You'll Work.

Team & Collaboration

Partner with sales team; Work with delivery teams; Collaboration with contributors

Communication Scope

Verbal communication; Written communication; Presentation skills; Communication skills

Process & Methodology

Project experience

Full Job Description

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge. At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust. We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view. By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world. We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference. If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS. The Client Services Partner (CSP) role is positioned within the IFS Global Services Presales function. This role serves as a key partne

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