Jll
hospitality
ClientServicesManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Client Services Manager at Jll. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, facilities management, corporate services, hospitality services, customer service, stakeholder engagement, team leadership, vendor management, communication. Transform workplace culture for our valued client in Bendigo by creating vibrant, human-centered experiences that inspire engagement and deliver exceptional”
What You'll Achieve.
deliver exceptional service; consistently achieving performance targets; maintain operational excellence in day-to-day activities
Industry & Context.
Strategic problem-solver who balances meticulous attention to detail with big-picture thinking while maintaining operational excellence in day-to-day activities.
What They're Looking For.
Must Have
Proven track record in facilities, corporate, or hospitality environments delivering best-practice outcomes and consistently achieving performance targets., Exceptional communication skills across written, verbal, and presentation formats that effectively engage stakeholders and inspire high-performing teams., Strategic problem-solver who balances meticulous attention to detail with big-picture thinking while maintaining operational excellence in day-to-day activities., Self-motivated and adaptable professional who brings energy, integrity and genuine passion for quality service, with an unwavering commitment to continuous improvement and collaborative teamwork.
What You'll Do.
Transform workplace culture for our valued client in Bendigo by creating vibrant
human-centered experiences that inspire engagement and deliver exceptional service.
Serve as the primary point of contact
manage vendor partnerships
and shape the end-to-end occupant experience across their portfolio.
Design compelling engagement strategies that build ambassador communities and embed a culture of empowerment.
Lead high-performing Concierge teams to deliver seamless
professional service that exceeds expectations.
Drive innovative communications that strengthen workplace culture and energise stakeholders.
Create memorable monthly programs that bring people together and make the workplace a destination.
Ensure flawless delivery of reception
and office services through smart processes and proactive vendor management.
How You'll Work.
Team & Collaboration
Serve as the trusted point of contact, orchestrating seamless collaboration across Security, IT, Property Operations, and business teams.; Engage stakeholders and inspire high-performing teams.; Collaborative teamwork
Communication Scope
Exceptional communication skills across written, verbal, and presentation formats that effectively engage stakeholders and inspire high-performing teams.; Drive innovative communications that strengthen workplace culture and energise stakeholders.
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **_Shaping the future of real estate for a better world_** ** _We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way._** **_JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat._** **What this opportunity involves:** Transform workplace culture for our valued client in Bendigo by creating vibrant, human-centered experiences that inspire engagement and deliver exceptional service. As the primary point of contact, you'll lead teams, manage vendor partnerships, and shape the end-to-end occupant experience across their portfolio. **_Key responsibilities:_** * Design compelling engagement strategies that build ambassador communities and embed a culture of empowerment. * Lead high-performing Concierge teams to deliver seamless, professional service that exceeds expectations. * Drive innovative communications that strengthen workplace culture and energise stakeholders. * Create memorable monthly programs that bring people together and make the workplace a destination. * Ensure flawless delivery of reception, mail, and office services through smart processes and proactive vendor management. * Serve as the trusted point of contact, orchestrating seamless collaboration across Security, IT, Property Operations, and business teams. **Sounds like y
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