Home Group
Real Estate
ClientServicesManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Client Services Manager at Home Group. Skills: Customer success, Team leadership, Housing support. Lead team of Support Coordinators. Deliver housing support”
What You'll Achieve.
Prevent need for support; Reduce need for support; Delay need for support; Keep quality high
Industry & Context.
Tackle challenges constructively
On-call shift payment, Business use vehicle, Weekend work rota
What They're Looking For.
Must Have
Experience leading a team, Deliver support in housing, Vehicle insured for business use
Nice to Have
Experience of delivering support in a housing or care environment
What You'll Do.
Lead team of Support Coordinators
Deliver housing support
Manage team performance
Act as Safeguarding lead
Complete health and safety checks
Complete risk assessments
How You'll Work.
Team & Collaboration
Work with SCSM
Communication Scope
Communicate effectively
Full Job Description
Client Services Manager Salary £27,338 to £28,890 [pro rata] and great benefits including Health Cash Plan plus on-call shift payment of £14.30 per session Temporary (12months contract), Part time (22.50 hpw) Bodmin , Cornwall We can’t offer a CoS for this role Home, a place where you belong Want to lead a team that really cares and empowers customers to live their best life? As our Client Services Manager y ou’ll work alongside the Senior Client Services Manager to manage a countywide community outreach service. This service aims to prevent, reduce or delay the need for support from ASC or Housing Options. Customers may be homeless or housed in emergency/temporary accommodation and will have support needs. Service delivery through drop ins and one to one sessions. This is your chance to unleash the potential in our colleagues, delivering excellent outcomes for our customers! Working together to deliver person centred housing related support, making Home Group a Great Place To Work for our colleagues! What you’ll do Leading our team of Support Coordinators, working with the SCSM to deliver our person-centred, high-quality housing support that meets contract standards Manage individual and team performance, you must be resilient, thrive under pressure and tackle challenges constructively Act as Safeguarding lead and make sure health and safety checks and risk assessments are completed and recorded Promote the service so it's easy to find for agencies and customers, and represent the brand in the community Monitor KPIs and feedback to keep quality high Why join us This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work! You have Great people skills, ability to communicate and understand where people are in their life The confidence to challenge behaviours that are not aligned to ou
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