Home Group

Real Estate

ClientServicesManager

£27–29k Bodmin, Cornwall, United Kingdom TEMPORARY
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Client Services Manager at Home Group. Skills: Customer success, Team leadership, Housing support. Lead team of Support Coordinators. Deliver housing support”

What You'll Achieve.

Prevent need for support; Reduce need for support; Delay need for support; Keep quality high

Industry & Context.

Real Estate
Problems you'll solve

Tackle challenges constructively

Eligibility Requirements

On-call shift payment, Business use vehicle, Weekend work rota

What They're Looking For.

Must Have

Experience leading a team, Deliver support in housing, Vehicle insured for business use

Nice to Have

Experience of delivering support in a housing or care environment

What You'll Do.

Lead team of Support Coordinators

Deliver housing support

Manage team performance

Act as Safeguarding lead

Complete health and safety checks

Complete risk assessments

How You'll Work.

Team & Collaboration

Work with SCSM

Communication Scope

Communicate effectively

Full Job Description

Client Services Manager   Salary £27,338 to £28,890 [pro rata] and great benefits including Health Cash Plan plus on-call shift payment of £14.30 per session    Temporary (12months contract), Part time (22.50 hpw) Bodmin , Cornwall We can’t offer a CoS for this role Home, a place where you belong Want to lead a team that really cares and empowers customers to live their best life?  As our Client Services Manager y ou’ll work alongside the Senior Client Services Manager to manage a countywide community outreach service. This service aims to prevent, reduce or delay the need for support from ASC or Housing Options. Customers may be homeless or housed in emergency/temporary accommodation and will have support needs. Service delivery through drop ins and one to one sessions.        This is your chance to unleash the potential in our colleagues, delivering excellent outcomes for our customers! Working together to deliver person centred housing related support, making Home Group a Great Place To Work for our colleagues!      What you’ll do Leading our team of Support Coordinators, working with the SCSM to deliver our person-centred, high-quality housing support that meets contract standards Manage individual and team performance, you must be resilient, thrive under pressure and tackle challenges constructively Act as Safeguarding lead and make sure health and safety checks and risk assessments are completed and recorded Promote the service so it's easy to find for agencies and customers, and represent the brand in the community   Monitor KPIs and feedback to keep quality high Why join us This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!  You have Great people skills, ability to communicate and understand where people are in their life   The confidence to challenge behaviours that are not aligned to ou

Free ATS check

Applying for this Client Services Manager role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Taleo (Oracle)

  • Taleo is older software — paste plain text resume content to avoid formatting issues.
  • Avoid special characters, tables, and columns in your resume for this ATS.
  • The application may time out on inactivity — copy your answers to a text editor as backup.

ANONYMOUS · UNFILTERED

What do employees actually say about Home Group?

Real rants from real employees. Read before you apply.

Read Company Rants →