Further

Technology

ClientServicesDirector

$220–330k ~AI est. New York, New York, United States
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Director candidates.

The Brief

“Client Services Director at Further. Skills: Account growth, Client relationships, Data strategy, AI strategy. Own client value agenda. Expand revenue lift”

What You'll Achieve.

Quantify client impact; Standardize Value Realization framework; Achieve consistent multi-million-dollar growth; Scale the portfolio; Elevate team consistency; Reduce time-to-first-value; Reduce escalations

Industry & Context.

Technology
Problems you'll solve

Value discovery

What They're Looking For.

Must Have

10-15+ years leading enterprise client relationships, Proven track record driving multi-million-dollar YoY growth, Extensive experience managing and coaching client services leaders, Fluency in data, cloud, and AI concepts, Expertise in executive-level communication, High operational rigor in governance, risk management

Nice to Have

Adobe ecosystem experience, Google Cloud ecosystem experience, Experience in digital-first firms, High-growth comfort operating in ambiguity

What You'll Do.

Own client value agenda

Expand cost efficiency

Establish operating rhythm for outcome tracking

Establish KPI baselining

Establish executive-ready value narratives

Shape multi-quarter data and AI roadmaps

Develop account leads on value discovery

Develop account leads on client strategy

Standardize growth plans

Standardize governance

Partner with engineering leaders

Ensure solution architecture aligns with adoption enablement

Ensure solution architecture aligns with business goals

How You'll Work.

Team & Collaboration

Partner with engineering leaders; Coach account teams

Communication Scope

Executive-level communication; Influencing C-suite stakeholders; Value narratives

Process & Methodology

Roadmap planning

Full Job Description

WE’RE HIRING! If you love data and are looking for unlimited growth opportunities, we want to talk with you about joining Further. Further is a data, cloud, and AI company whose focus is helping companies turn raw data into the right decisions. We have an award winning culture of extraordinary people. Our purpose is to enable people to thrive so that businesses can thrive. We believe that the work you do should matter - it should be meaningful to you professionally and personally, and it should have a positive impact on both you and our clients. If this sounds exciting to you, let’s chat! CLIENT SERVICES DIRECTOR We’re hiring a client services leader who grows accounts through value creation. This person leads a portfolio of enterprise customers by translating strategy into measurable outcomes, shaping multi-quarter transformation roadmaps across data, cloud, and AI, and coaching account teams to consistently deliver (and prove) business impact. You bring executive presence, a consulting mindset, and a track record of driving multi-million-dollar YoY growth by building trusted relationships, identifying high-impact use cases, and operationalizing value realization. What experience should you have: 10–15+ years leading enterprise client relationships within consulting, digital transformation, or technology services. A proven track record of driving multi-million-dollar YoY growth through outcome-led transformation and strategic account expansion. Extensive experience managing and coaching client services leaders to scale consistent delivery practices and executive presence. Fluency in data, cloud, and AI concepts with the ability to bridge the gap between technical solutions and business value. Expertise in executive-level communication, including leading workshops and influencing C-suite stakeholders (CIO, CMO, CFO). High operational rigor in governance, risk management, and the continuous measurement of client impact. Nice-to-have Adobe and/or Google Cloud ecosyste

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